Communications capture

Listen closely: Why voice capture should be a compliance priority

As regulators ramp up the fight against financial crime, firms should ensure they’re maintaining oversight of voice channels alongside other business communications to uncover misconduct.

Approaching your CCO about mobile device compliance

Learn how to approach your CCO about mobile device compliance and build a strong business case for modern communications capture for EU-based firms.

3,000% increase in firms capturing ChatGPT communications, report finds

ChatGPT, TikTok, and Apple® Messages have emerged as the communications channels with the biggest increase in compliant capture – demonstrating how high-profile regulatory enforcements are influencing compliance investment.

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Global Relay Data Insights: Communication Capture Trends in 2025/26

Global Relay analyzes the data of over 12,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data.

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What is data completeness? And why does it matter?

Regulatory expectations around the data firms capture and archive are increasing. It is no longer enough to be able to evidence that you’re capturing communications data – the expectation is that data is captured and archived in its entirety. We explore the new standard of data completeness, and why meeting it matters.

Regulatory Wrap Episode 71: FDA takes aim at pharma companies’ social media activity

In Regulatory Wrap for the week to October 3, Ryan Thaxton explores the growing spotlight on pharma companies’ social media activity.

How data cloud connectors transform energy compliance

Amid constantly moving targets towards smarter business operations, energy firms face mounting compliance hurdles. Yet energy data cloud connectors are turning these challenges into opportunities for innovation and growth. Learn more about how compliant data integration for the energy sector can be achieved by leveraging cloud connectors.

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Digital communication compliance: from email to AI

From paper-based records to digital networks, discover why embracing AI is essential for firms to meet the compliance challenges of modern remote work.

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Mastering compliance audit preparation in 2025

In 2025, regulatory audits are high stakes. Many compliance professionals feel that this is the moment when their job security is at its weakest. And yet, they’re forced to battle against data access issues, uncooperative colleagues, and disorganised records.

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Regulatory Wrap episode 63: Is comms compliance at a tipping point?

In Regulatory Wrap for the week to June 13, Rob Mason dissects key findings from our latest Industry Insights: Compliance Communications 2025 Report.

How data cloud connectors ensure compliance

Modern businesses face mounting pressure to demonstrate data governance across every platform they use, from CRMs to social media accounts. Getting this wrong can cost millions in fines and reputational damage, so how can organizations navigate this complex challenge?

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