Now you see it, now you don’t – Why ephemeral messaging capture remains critical for compliance
Regulators like the SEC, CFTC, and DOJ continue to expect firms to maintain proactive compliance programs that support investigations and protect against fraud, which includes managing the use of disappearing messages. We explore the compliance implications of ephemeral messaging and outline practical steps to mitigate risk and meet regulatory obligations.
5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.
Something phishy: Are banks crossing the line with fake off-channel compliance messages?
Banks are now using dummy messages to source out the use of off-channel communications, as regulators continue to pursue and penalize firms unable to meet the rules. However, are banks crossing the line and, should they look to implement tools that compliantly capture communications across all channels instead?
What is the FCA’s final NFM guidance?
The FCA has released its final guidance surrounding non-financial misconduct. Firms must now take accountability and be transparent in cases of bullying, harassment, and intimidation within their businesses.
An essential guide to capturing social media communications for FinServ
An essential guide into the most effective way to implement social media capture and monitoring solutions that comply with the rules and regulations set out.
Global Relay Data Insights: Communication Capture Trends in 2025/26
Global Relay analyzes the data of over 12,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data.
How can firms maintain SEC Marketing Rule compliance?
Despite a slowdown in regulatory enforcement actions, ongoing Marketing Rule fines have signaled that compliant marketing messaging remains a priority for SEC. Explore how firms can reinforce compliance posture and implement the right tools to follow the marketing rules.
The Source Podcast: Teamwork makes the dream work – How to get employee buy-in on compliance
In this episode of The Source podcast, we explore why firms are struggling to get employees to stick to compliance rules and to set the right "tone from the top" for them to follow. Featuring special guest conduct, culture, and risk expert Emma Parry.
The Conduct Chronicles – Can AI boost conduct and culture?
Emma Parry highlights the benefits of AI in defining a culture that enables self-reporting, working to analyze large data sets and detect areas for further investigation.
The Conduct Chronicles – Does the CFTC practice what it preaches?
Emma Parry examines the CFTC's performance, revealing concerns about its conduct in legal proceedings and internal operational failings, highlighting the urgent need for reform and accountability.
The Conduct Chronicles – The challenge of proving market abuse
With the proliferation of communications channels and the evolution of tech, data completeness has never been more critical in tackling market abuse.