Professional services for every step of your compliance journey
Global Relay’s team of dedicated professionals are on hand 24/7 to deliver expert advice and support, for everything from eDiscovery and audit, to data migrations.
With over 20 years’ experience in managing communications data, we deliver best-in-class data services. Whether you want to connect a new data source to your archive, migrate your legacy data, or build bespoke AI/machine learning models, we have a solution.
Be investigation-ready with the data you need, at a moment’s notice.
During critical investigations, every second counts. With Global Relay, you can seamlessly manage eDiscovery and legal requests to find, gather, and present relevant, accurate, and complete data when you need it most.
Onboarding support at every stage
We take the heavy lifting out of your onboarding journey, giving you access to technical specialists who guide you through every stage of your transition to Global Relay. Once you’re successfully deployed, you’ll have continual access to our customer success teams, as well as 24/7/365 access to customer support.
Bespoke programs for our largest customers.
For our larger customers, with more complex requirements, we have created an Enterprise Success Program, tailored to the specific technical, legal and business requirements of your company.
- Define scope of work
- Capture workflows
- Finalize architecture design
- Build detailed project plan
- Procure infrastructure
- Project kickoff
- Automate identity sync
- Configure roles and access
- Define classification tagging
- Deploy services in scope
- Establish data flow
- Customize training plan
- Schedule instructor-led training
- Design role-based curriculum
- Refine configuration
- Confirm go-live readiness