Recordkeeping

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What are the voice recordkeeping requirements for financial services?

Many business collaboration and communication platforms have integrated voice features, which could introduce new risks. How can firms ensure their voice compliance meets regulatory requirements?

Is AI the next chapter of communications capture?

AI is becoming more integrated into business operations, but many firms aren’t currently retaining AI outputs. Are they overlooking a future risk area?

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Finfluencer marketing compliance: A guide for financial services firms

A guide to the regulations governing finfluencers across the U.S., U.K., and Canada, and how firms can work with them compliantly.

Where to find illicit communications — and what to do about them

The pace of off-channel communications enforcement actions may have reduced, but the challenge of illicit communications persists.

Sheridan’s Signals — SIFMA’s Suggested Recordkeeping Rulebook Modernizations 

SIFMA has shared recommendations on how the SEC could modernize its recordkeeping requirements to reduce the compliance burden on firms and provide increased clarity.

2026 update to FINRA 2210 Communications with the Public

In July 2026, FINRA issued a regulatory notice proposing significant updates to Rule 2210, which governs how broker-dealers communicate with the public. Learn more about the proposed changes and steps firms can take to prepare if they are accepted.

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New technologies, new risks – The evolution of communications compliance

The evolution of communications technology has changed the way firms do business. But every step change has presented compliance teams with new challenges. We explore how the communications landscape has changed, from voice communications to AI chats, and how compliance teams are already armed with the tools they need to tackle emerging risk.

Off-channel communications: What they are, why they’re still a compliance risk, and how to manage them

Off-channel communications are business messages sent on channels a firm can't capture, retain, or supervise. Here's what the SEC, FINRA, and FCA require, why bans don't work, and how firms bring conversations back on the record.

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