Thought Leadership

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What does the FCA’s AI update mean for financial services?

The U.K. regulator has issued an update on its own use of artificial intelligence, what good practice looks like in financial services, and outlined where existing regulations apply to AI.

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How can firms build operational resilience that evolves alongside risk?

Cyber incidents are increasing in scale and potential impact, making operational resilience a top priority for financial services firms. As new complex threats emerge, learning from past incidents is key to building adaptable resilience strategies.

Can your surveillance understand how Nordic traders actually talk?

In Nordic countries, voice communications are often multilingual. What should firms keep in mind when searching for a surveillance solution that can accurately capture and monitor these conversations?

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The enterprise impact of partnering with Global Relay

Enterprise companies have plenty of vendors to manage. What’s rarer to find is a partner that doesn’t just fulfill a contractual obligation but works with an organization to support its unique operational needs now and as those needs change.

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When are AI communications a business record?

As Generative AI platforms become increasingly integrated into the day-to-day operations of financial services firms, compliance teams face a pressing question: when should they treat AI communications as a business record?

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What are the voice recordkeeping requirements for financial services?

Many business collaboration and communication platforms have integrated voice features, which could introduce new risks. How can firms ensure their voice compliance meets regulatory requirements?

Is AI the next chapter of communications capture?

AI is becoming more integrated into business operations, but many firms aren’t currently retaining AI outputs. Are they overlooking a future risk area?

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State AI regulations 2026: A compliance guide for financial firms

Without a consolidated federal AI rulebook, states across the U.S. have established their own governance laws. How can firms prepare their compliance programs to navigate these requirements while scaling innovative technologies?

Where to find illicit communications — and what to do about them

The pace of off-channel communications enforcement actions may have reduced, but the challenge of illicit communications persists.

Operational resilience in the Nordics: Reducing third-party and cloud concentration risk

Recent cloud outages uncover a hard truth: single points of failure can bring critical systems to a halt. How can firms in the Nordics boost operational resilience?

Finfluencers in Sweden: What the new regulatory landscape means for financial firms

Financial influencers, or ‘finfluencers’, have quietly become one of the most influential distribution channels in Sweden - more than one in five young adults trust financial information from finfluencers in the region. We explore the emerging risks.