For two decades, Global Relay's senior leadership has dedicated itself to delivering the gold standard in communication archiving, compliance, as well as legal and collaboration solutions. Together, they are dedicated to helping you run and grow your business securely, efficiently, and compliantly.
A life-long entrepreneur and 20-year veteran in the information technology sector, Warren worked in the architecture, engineering and construction industries during the transition to computer-aided design (CAD). In 1999, he founded Global Relay to offer one of the first hosted email archiving services, making Global Relay one of the true global pioneers of the Software-as-a-Service (SaaS) technology model that today is popularly known as the “cloud.” Warren’s vision has always been to create and build incredible technology that redefines communications and the way the world leverages data.
Warren drives the overall strategic direction for Global Relay — focusing on the design and development of multi-lingual, enterprise-class cloud-based messaging, collaboration, and archiving solutions to address compliance requirements for the financial sector. Today, Global Relay provides services to 23,000 financial firms globally — including 22 of the world’s top 25 banks.
Under Warren’s leadership, Global Relay has become an internationally recognized leader in compliance archiving and Thomson Reuters’ exclusive Strategic Partner for messaging compliance worldwide. Global Relay has received numerous awards, including Canada’s Best Managed Companies (2014, 2013), Best Companies to Work for in BC (2011, 2012), BC Business’ Most Innovative Companies (2013), ITAC Ingenious Award (2014), BCTIA Community Engagement Award (2013), and the City of Vancouver’s Award of Excellence for Business Innovation (2014). Global Relay has also won positions on the Deloitte Technology Fast 50/500 and Profit 500 lists — annual rankings of the fastest growing companies in Canada and North America.
In 2012, Warren was celebrated as BC CEO of the Year by Business in Vancouver Magazine for his outstanding vision, strategy and leadership at Global Relay. He was also honored as the BC Technology Industry Association’s (BCTIA) Person of the Year for 2013 for his contributions to the BC technology community and named Ernst & Young Entrepreneur of the Year for 2013 in the Business-to-Business Products and Services Category for the Pacific Region.
Shannon was a founding member of Global Relay, serving as President & General Counsel for nearly 20 years before she passed away from cancer on March 6, 2023.
A lawyer by background, Shannon played a pivotal role in directing the Global Relay Legal team to ensure the business met the highest standards of privacy, data protection, and compliance regulation. She was an integral part of establishing Global Relay’s strong business relationships and global distribution network, and handled privacy and international jurisdictional issues related to data protection as the company grew internationally.
Shannon was a trailblazer for women in technology and a passionate champion of women in leadership roles. She received many industry accolades throughout her career, including:
Shannon began her career as a business and securities lawyer at McCarthy Tetrault in Toronto and Borden Ladner Gervais in Vancouver before leaving large law firm practice to join Global Relay as its fourth employee in 2003.
As COO, Duff has overall responsibility for Global Relay's Technical Operations. With more than 16 years experience in the technology arena, Duff co-founded Global Relay after working in architecture and engineering CAD (computer aided design) projects. Duff brings leadership and drive in the development of Global Relay's infrastructure and proprietary systems.
Duff is a graduate of Okanagan University College specializing in Civil Engineering Technology and was the recipient of the Governor General's Bronze Collegiate Award for Academic Excellence.
Since 2009, Kelvin has worked closely with the executive team in advancing Global Relay’s business initiatives related to organizational growth and corporate infrastructure requirements. From oversight of human resources, supplier engagement, and property operations to aiding delivery of customer and staff services, Kelvin assists and supports our senior management across all office locations and departments in staying connected and focused on both long-term strategies and short-term objectives. Bringing over 30 years of business operations experience across diverse sectors on a global scale, Kelvin facilitates the alignment and execution of programs spanning culture and engagement, strategic partnerships, business opportunities and special projects through a results-driven approach.
Prior to joining the Global Relay team, Kelvin held key management positions and took a hands-on role in managing growth of organizations in the security, marketing, policy research, and information technology sectors, including more than 6 years in enterprise email and compliance software with Yaletown Technology and FileNet (IBM). A graduate of Simon Fraser University (BA, Criminology), Kelvin is a longstanding member of the American Society for Industrial Security and served in leadership for many years on a Chapter level and internationally on the Privacy and Personnel Information Management Council. He has contributed to numerous businesses as an advisor and board member.
Laurence, CISSP, is responsible for leading Global Relay’s information security program. In his role as Chief Information Security Officer (CISO), Laurence ensures that Global Relay’s comprehensive operations and services adhere to strict international security standards. Laurence’s team manages Global Relay’s Cyber Security Operations Center (CSOC), which monitors Global Relay’s operations 24/7/365. As CISO, Laurence ensures world class security controls, engages with key stakeholders and customers to demonstrate how Global Relay protects customer data, and evaluates emerging threats and trends in IT security.
Laurence has extensive experience in IT operations security and, prior to joining Global Relay in 2014, worked for over ten years in the telecommunications industry, where he earned Top Secret (Level III) status. He has direct experience managing ISO 27000, PCI DSS, SAS70, CSAE-3416, SSAE-16, and SOC. Laurence holds a Bachelor of Science from St. John’s University and is a Certified Information Systems Security Professional.
Dany represents design and the user at Global Relay, driving innovation and putting customer and end-user needs at the center of the development process. Dany provides leadership to a growing team of UX designers who follow and advocate design-driven methodologies to help solve real-world problems, meet business objectives, and address the demands of a competitive market.
Dany has 15 years of experience in design, working in roles across graphic design and human-computer interaction. She joined Global Relay in 2014 as a User Interface Designer and has grown into management and leadership roles due to her proven ability to collaborate with cross-functional teams and get results through teamwork. Dany has a deep knowledge of Global Relay services and helps the company shape forward-thinking strategies and execute on market-driven opportunities.
Dany has a bachelor's degree in Industrial Design - Visual Arts from The University of the State of Sao Paulo, an apprenticeship degree in Graphic Arts - Print & Pre-Press, and a certificate in User Experience Design.
Catherine leads our Finance and Accounting team. A Chartered Professional Accountant, Catherine has been an integral part of Global Relay’s growth and international expansion. During her tenure, the company has been recognized in the Deloitte Fast 50/500, PROFIT 500, and other rankings as one of the fastest growing technology companies in North America.
As CFO, Catherine manages all matters relating to banking, financial reporting, tax, forecasting, budgeting, and key financial projects. Prior to joining Global Relay in 2014, she worked in the Assurance Practice at KPMG LLP servicing private and public companies with revenues up to $3 billion.
Catherine placed 3rd in her class at UBC’s Bachelor of Commerce program. In 2011, she won the Gold Medal for the highest standing in Western Canada on the CICA Uniform Final Exam, was listed on the Honour Roll, and placed in the top 50 writers in Canada. In 2013, she was named Valedictorian by the BC Institute of Chartered Accountants.
Chip joined Global Relay in November 2020 as Executive Vice President - Compliance to ensure that Global Relay products, services and exemplary levels of customer service continue to meet and exceed the needs of current and prospective clients.
Chip joined from FINRA where he was the Senior Vice President, Member Relations and Education. With over nineteen years of leadership experience with the Financial Industry Regulatory Authority, his responsibilities included maintaining and enhancing open and effective dialogue with FINRA member firms and overseeing FINRA’s Member Education area.
Prior to joining FINRA, Chip spent six years as Vice President of Regulatory and Industry Affairs at American Express Financial Advisors and he began his career as a senior examiner/investigator at the Virginia Securities Division.
Joyce brings almost 20 years of experience in HR Management in the high-tech sector to Global Relay. As the VP, Human Resources of a fast growing company, Joyce is responsible for leading the HR team and overseeing HR management, including the areas of global recruitment, compensation design, change management, and leadership mentorship & training. In her role as VP, Human Resources, Joyce contributes to business direction and growth while supporting Global Relay’s remarkable culture. Joyce’s insight and experience allow her to identify employees’ full potential and to support career advancement and growth at Global Relay.
Global Relay has been recognized for its corporate culture, benefits, and work environment through a number of awards, including: Best Small and Medium Employers in Canada (2015), Canada’s Top Employers for Young People (2014), Canada’s 10 Most Admired Corporate Cultures (2013, 2016), Best Companies to Work for in B.C. (2011, 2012), and Company of the Year from the BC Tech Association (2016).
Prior to Global Relay, Joyce was the HR Manager at Fortinet where she provided HR support for R&D employees across Canada and the U.S. Joyce also worked at the Credit Union Central of B.C. (now Central1) as a People Solutions Analyst, providing HR advice to B.C. credit unions in areas of recruitment and compensation. A graduate of SFU with a BA in Economics, Joyce also holds a Human Resources Management Certificate from BCIT. Joyce is an active participant in local HR mentorship programs, university forums, and speaking engagements.
Alex Viall is Chief Strategy Officer, at Global Relay. He is a seasoned regulatory expert, responsible for developing relations with regulators, monitoring compliance best practice, and creating premium content promoting Global Relay’s subject matter expertise.
He has previously worked as a supervisor for the UK FSA, and as an investment bank compliance officer. He co-founded the regulatory software business, Complinet, and was a director there until its profitable sale to Thomson Reuters. He was Head of Regulatory Intelligence at Behavox prior to this current role.
Eric Parusel is both a Senior Systems Architect at Global Relay and Director, Global Relay Archive. Having been with Global Relay since its inception, Eric has provided the ingenuity behind the architecture and development of Global Relay Archive from its creation to present day. Eric's responsibilities also include architecting various security and encryption layers to keep data secure.
Jerry is the VP, Software Engineering at Global Relay and has over 20 years of experience in software development and management of global teams. He was previously a Senior Manager at IBM, where he was the head of IBM’s Vancouver Development Center, leading development of email and file archiving products.
As Director, IT Operations, Lorenzo leads a team of professional technologists, who ensure the operational stability of Global Relay’s industry-leading services.
Lorenzo has over 35 years of experience in the technology industry – most of which were spent in a leadership role.
Before joining Global Relay, Lorenzo served as Director, Infrastructure Services at Simon Fraser University for 17 years. In that capacity, he managed a large technologist team for one of the largest networks in western Canada. Lorenzo was instrumental in the building of a state-of-the-art data center, in addition to enabling the university to host Canada’s most powerful computer system.
Lorenzo holds a master’s degree in Organizational Leadership from the Royal Roads University.
Alfred Scholldorf, is Senior Systems Architect at Global Relay. Fred joined the company in 2009 bringing his many years of experience in building collaboration systems, financial services, and trading systems to Global Relay and its customers.
With Fred’s guidance, teams at Global Relay have built a number of critical platforms and services to make it easy for customers to collaborate in real-time, securely, and with all the necessary compliance features required of today’s financial, health care, and regulated systems. Services used in the collaboration stack include directory synchronization, service administration, identity and account management, contact management, instant messaging, text messaging via SMS and MMS, file sharing, voice and video conferencing.
Previous to Global Relay Fred gained more than 20 years of experience in software and systems design and architecture in the global financial systems powerhouse Thomson-Reuters.
Throughout his career, Fred has been committed to building global-scale, high performance systems using the latest technology and with creative designs. He has mentored many people in the art and science of performance analysis, combining a rigorous scientific software design approach with practical cost-effective benchmarking and measurement. Fred is convinced this blended approach is essential to building system architectures that withstand the test of time.
Dr. Fred Scholldorf has a Ph.D. in Physics from Stony Brook University and a B.S. in Physics and Math from Clarkson University.
Michael has over 20 years' experience in sales leadership, product strategy, and market development among cloud software providers, most notably in specific aspects of governance, risk, and compliance technology. Michael brings to Global Relay a comprehensive knowledge of compliance and the operating environment, developed working with customers in highly regulated industries across North America, Europe and Asia-Pacific.
Prior to joining Global Relay, Michael held business leadership roles with Thomson Reuters and SAI Global Inc, as well as at innovative start-ups in the fields of audit, risk, anti-money laundering, and secure communications. He is a passionate advocate for the Voice of the Customer, and for the development of a diverse, multi-generational workforce. Michael is qualified in both Law and Industrial Psychology.
Cathy Calver has over 20 years’ experience in marketing and a degree in Law LLB (Hons). Beginning her career in data and technology with the Omnicom agency group (RAPP), and working in a multitude of different sectors including DSGi, Amazon, Pfizer, BestWestern Hotels and JustGiving, Cathy has specialized in RegTech for the last 5 years at ComplyAdvantage and CUBE.
Gary has over 25 years of software development and architecture experience. He focuses on organisational and architectural governance to drive transformation across architecture and technology, developing strategy and building maturity with a customer-first mindset. Gary is also an advocate of developing high-performance behaviours in the workplace and influencing positive culture in others.
Prior to joining Global Relay at the end of 2022, Gary spent 23 years at HSBC working across three of HSBC’s main pillars of business and finishing in their technology subsidiary organisation. Gary has worked across a number of technical and non-technical roles in the UK and India before taking up senior roles in his last 10 years at HSBC where he led the transformation of global teams, technology and architecture to deliver successful outcomes for the bank against difficult challenges.
As Chief Product Officer, Sahar drives the product vision for all of Global Relay’s products and experiences. She is responsible for executing a laser-focused product strategy in collaboration with all the departments that build and create Global Relay’s products, including Design, Architecture, Engineering, and Product Marketing.
Sahar has over 13 years of product management experience in enterprise and software-as-a-service (SaaS) solutions. She first joined Global Relay as a product manager in 2014, and has delivered many new services throughout the years to successfully accelerate the company’s growth and meet evolving compliance regulations. In her previous role as Product Director for Global Relay, Sahar developed an aggressive product roadmap to consistently deliver innovative, quality products for electronic communications compliance and archiving.