Global Relay experts’ expectations for 2024
From conduct and culture to the election cycle, changing communications channels to the power of artificial intelligence, our subject matter experts share their predictions and insights into the compliance trends for the year to come.
Compliant communications Q&A: 4 ways to combat common challenges
Compliant communication – what makes it so difficult to control? Financial experts unpack the challenges that coincide with communications, especially when contending with new channels and rigorous regulatory enforcement, and answer pressing questions on how best to navigate them.
Global Relay Data Insights: Compliant Communications
Global Relay analyzes the data of over 10,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data, and what the future may hold for compliant communications.
Will the FCA crack down on WhatsApp? What happened and what’s next
Multiple U.S. and U.K. regulators have taken enforcement action against firms for off-channel communications on WhatsApp, however, the primary U.K. regulator is yet to make it a clear priority. What can we expect from the Financial Conduct Authority (FCA) going forward?
12 Do’s and Don’ts of Internal Communications
Internal communication is a vital – but often overlooked – function within a business that can help to reinforce cultural values, ensure employees feel part of something, and even mitigate potential compliance risks. We explore the do’s and don’ts that will enhance your internal communications strategy.
Regulatory Wrap Episode 13: WhatsApp Challenges for the U.S. DOJ and U.K. MPs
In Regulatory Wrap for the week to November 10, 2023, Jennie Clarke unpicks the DoJ's expectations around corporate compliance and UK politics' WhatsApp problem
Regulatory Wrap Episode 11: Evaluating Trends Over The Years – WhatsApp & SMS – But What’s Next?
In Regulatory Wrap for the week to October 27, 2023, Jennie Clarke explores regulatory enforcement trends from throughout the year - and what these can tell us about potential trends for 2024
Mythbusters
We’ve taken a look at some of the most common compliance myths for WhatsApp, and we’ve busted them, so you can separate the myth from regulatory reality.
Ofgem’s £5.4 million fine shows Morgan Stanley still hasn’t gotten the message on compliant communications
With UK energy market regulator Ofgem fining Morgan Stanley £5.4 million for traders’ use of personal WhatsApp accounts for business, is it time for UK firms to get the message on communications compliance?
UK regulators take aim at WhatsApp: is this the first domino to fall?
The UK’s Prudential Regulation Authority has censured a bank for wide-ranging regulatory failings, including a lack of formal record keeping procedures to manage or retain WhatsApp messages.
Illicit comms: not just a few bad actors
As technology evolves, it's hard for firms to ensure compliant communications. But does banning certain apps lead to a rise in illicit comms?