Global Relay Data Insights: Compliant Communications

Global Relay analyzes the data of over 10,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data, and what the future may hold for compliant communications.

Report
05 December 2023 2 mins read
by Jennie Clarke

Global Relay Data Insights: Compliant Communications

In this annual report, Global Relay analyzes the data of over 10,000 regulated financial institutions to provide a unique view of the expanding web of connections that are being made, how the industry is capturing communication data, and what the future may hold for compliant communications.

A preview of what we found…

33%

of financial services firms are capturing and storing LinkedIn communications. Will LinkedIn be the next channel at the forefront of a new “comms crisis”?

89%

of financial services firms are capturing and storing email communications

10%

of financial services firms are capturing and storing communications published on their own websites

3%

of financial services firms are connecting Zoom video to their compliant archive

400% increase

Purchases of WhatsApp Connectors increased more than 400% in the two years following high-profile regulatory enforcements for WhatsApp-related recordkeeping failures

229% increase

Purchasing decisions for Microsoft Teams Connectors increased 229% in the year of the COVID-19 pandemic

Download the full report