Connectors

Global Relay experts’ expectations for 2024

From conduct and culture to the election cycle, changing communications channels to the power of artificial intelligence, our subject matter experts share their predictions and insights into the compliance trends for the year to come.

Report

Bigger and better – why growing communications networks need better data connectors

As the platforms we use to communicate have proliferated, so have the compliance challenges and the importance of Connectors.

Compliant communications Q&A: 4 ways to combat common challenges

Compliant communication – what makes it so difficult to control? Financial experts unpack the challenges that coincide with communications, especially when contending with new channels and rigorous regulatory enforcement, and answer pressing questions on how best to navigate them.

Global Relay Data Insights: Compliant Communications 2023

Global Relay analyzes the data of over 10,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data, and what the future may hold for compliant communications.

Report

Will the FCA crack down on WhatsApp? What happened and what’s next

Multiple U.S. and U.K. regulators have taken enforcement action against firms for off-channel communications on WhatsApp, however, the primary U.K. regulator is yet to make it a clear priority. What can we expect from the Financial Conduct Authority (FCA) going forward?

What do API Fee increases mean for communications compliance?

Technology vendors are increasing or imposing API fees on enterprise users of their collaboration and communications platforms – are they the new ‘cost of doing business’ compliantly?

Compliance, communications, and compensation: DOJ’s ECCP follows the rhythm of regulatory action

The DOJ released its Evaluation of Corporate Compliance Program (ECCP) amendments in March 2023, which center around communication retention policies for personal devices and messaging applications, as well as compensation criteria in relation to compliance. Subsequent guidelines and enforcements have proved these notions still remain at the front of regulators’ minds.

How to stay on track with regulatory compliance when using Instant Bloomberg messaging

Instant Bloomberg, also referred to as Bloomberg Chat, is a prominent tool that financial organizations often use to connect and communicate – though it doesn’t come without risks. Enhance your compliance policies when using widespread IM applications to stay at the forefront of success and in good standing with regulators.

Regulatory Wrap Episode 5: SEC’s New Marketing Rule Enforcement

In Regulatory Wrap for the week to September 15, 2023, we take a look at the SEC's Marketing Rule and important enforcement action surrounding the topic.

Mythbusters

We’ve taken a look at some of the most common compliance myths for WhatsApp, and we’ve busted them, so you can separate the myth from regulatory reality.