Regulatory Wrap Episode 32: Global Relay’s 2024 Industry Insights Report Findings

In Regulatory Wrap for the week to June 14, Jennie Clarke highlights core findings from our recently released Industry Insights report.

14 June 2024 2 mins read
Profile picture of Kathryn Fallah By Kathryn Fallah

In Regulatory Wrap for the week to June 14, 2024:

In this Regulatory Wrap, we delve into some of the statistics detailed within our Industry Insights report, including results from compliance professionals on common challenges and hot topics like channel bans, BYOD policies, social media risk, and AI.


1. Compliance, surveillance, and technology experts across multiple regions submitted responses on how they’re handling compliance within the industry’s shifting technological climate

2. Despite enforcements indicating the faultiness of channel bans and feedback suggesting skepticism about their effectiveness, 44% of compliance teams continue to ban WhatsApp and WeChat

3. Since 2023, the use of Bring Your Own Device (BYOD) methods has increased – jumping from 51% to 67%

4. With 55% of firms sharing that they’re viewing social media as a potential compliance risk, this is a matter to watch

5. While 42% of global firms shared that they will be implementing AI over the course of the next year, North American firms express more hesitancy, with only 33% considering implementing the technology

This Regulatory Wrap is brought to you by Global Relay’s Head of Content, Jennifer Clarke.

Want to gain inside knowledge about the ways firms are navigating persisting challenges related to communications compliance and approaching rising trends like AI and social media risk? Curious how industry experts are weighing in? Learn more with our Industry Insights: Compliant Communications 2024 report.