The Source Podcast: Garbage in, garbage out – Why data quality and metadata integrity matter
In episode three, we're joined by Garrett Chow, Director, Commercial Operations at Global Relay, to get to grips with data quality and the importance of metadata retention. Having access to complete communications data and metadata, in the right format that’s easily sortable and searchable, can make all the difference between good regulatory relations – or being told to clean up your act.
The Source Podcast: Getting into scrapes – Why you can’t scrape by on compliance
In our second episode we're joined by Vince Dimase, Global Director of Customer Strategy, LSEG, as we dive into why scraping is never the solution. While some providers believe scraping is ‘good enough’ when capturing communications, when it comes to compliance firms run the risk of not having the full data picture. We review why native connections and capture-from-source will keep organizations out of regulatory scrapes.
Bigger and better – why growing communications networks need better data connectors
As the platforms we use to communicate have proliferated, so have the compliance challenges and the importance of Connectors.
What do API Fee increases mean for communications compliance?
Technology vendors are increasing or imposing API fees on enterprise users of their collaboration and communications platforms – are they the new ‘cost of doing business’ compliantly?
Fine for firm where iMessage blocker failed: cooperation is key
The U.S. regulator has shown that it really will reward firms that cooperate with enforcement action, in a fine issued for iMessage failures.