The Conduct Chronicles – “On the Public Record”
Emma Parry writes on her experience of misconduct within the financial services, and how firms must do more than monitor communications to prevent it.
Transparency continued – The SEC clarifies its examination selection process for broker-dealers
The SEC’s Division of Examinations released a Risk Alert defining the elements it weighs when selecting broker-dealers as examination candidates, illuminating how firms can prepare and refine their compliance efforts.
Regulatory Wrap Episode 32: Global Relay’s 2024 Industry Insights Report Findings
In Regulatory Wrap for the week to June 14, Jennie Clarke highlights core findings from our recently released Industry Insights report.
Global Relay Industry Insights: Compliant Communications 2024
Global Relay has compiled and analyzed industry responses to regulatory action to lift the lid on how compliance, risk, and surveillance executives are managing business communication, and their attitudes to emerging risk, from AI to social media.
Social surveillance: The importance of comms capture for social media compliance
In addition to capturing communications channels like email, IM, and SMS, compliance teams must realize the importance of capturing data from social media platforms. To effectively manage widely used applications, firms should consider social surveillance and strategies to curb risks.
Compliant communications Q&A: 4 ways to combat common challenges
Compliant communication – what makes it so difficult to control? Financial experts unpack the challenges that coincide with communications, especially when contending with new channels and rigorous regulatory enforcement, and answer pressing questions on how best to navigate them.
Will the FCA crack down on WhatsApp? What happened and what’s next
Multiple U.S. and U.K. regulators have taken enforcement action against firms for off-channel communications on WhatsApp, however, the primary U.K. regulator is yet to make it a clear priority. What can we expect from the Financial Conduct Authority (FCA) going forward?
Surveil to prevail: An electronic communications webinar recap
The multiplication of communication channels makes it easier than ever before to communicate, yet increasingly difficult to comply within the financial services industry. In a recent webinar, industry experts including Global Relay’s Rob Mason set out how firms can manage risk by attending to surveillance strategies and communicating policies in a way that is comprehensive to employees and mindful of regulations.
Compliance, communications, and compensation: DOJ’s ECCP follows the rhythm of regulatory action
The DOJ released its Evaluation of Corporate Compliance Program (ECCP) amendments in March 2023, which center around communication retention policies for personal devices and messaging applications, as well as compensation criteria in relation to compliance. Subsequent guidelines and enforcements have proved these notions still remain at the front of regulators’ minds.
How to stay on track with regulatory compliance when using Instant Bloomberg messaging
Instant Bloomberg, also referred to as Bloomberg Chat, is a prominent tool that financial organizations often use to connect and communicate – though it doesn’t come without risks. Enhance your compliance policies when using widespread IM applications to stay at the forefront of success and in good standing with regulators.
CFTC Commissioner urges regulatory reforms to keep pace with technology
CFTC Commissioner Christy Goldsmith Romero’s recent remarks on keeping pace with evolving technologies like social media and AI highlight their ability to assist regulators by strengthening protection, broadening financial information outreach, and easing accessibility.