Surveillance

5 Tips to enhance voice surveillance

With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.

Surveillance at a crossroads: What 1LOD’s 2026 Benchmarking Survey tells us about the state of the industry

The 1LOD 2026 Surveillance Benchmarking Survey, sponsored by Global Relay, reveals an industry at a turning point. AI is accelerating, regulatory expectations are rising, and culture is now a compliance issue — but data quality and uneven implementation mean many firms are still playing catch-up.

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Record C$176 million FINTRAC fine for AML failings

Canada’s anti-money laundering watchdog fined a firm C$176 million for violating anti-money laundering regulations under the Proceeds of Crime and Terrorist Financing Act.

Closing compliance gaps: How can enterprise firms unify surveillance across business lines?

Ensuring complete compliance across business lines can be tricky. Learn how firms can satisfy regulators while keeping data secure and operations seamless.

Building AI agents for tomorrow: A governance-first approach

Global Relay Group Product Manager, Chris Lau, tells us how the implementation of AI agents should lead with a governance-first approach, and sets out 12 considerations to build AI agents with future regulation in mind.

FINTRAC issues a C$600,000 fine for transaction monitoring failures

Canada’s anti-money laundering watchdog has fined a Canadian bank C$600,000 for violating multiple regulations, including a failure to regularly monitor business relationships for suspicious transactions.

The business case for mobile device compliance in healthcare and life sciences

Learn how your organization can implement a mobile device compliance solution to stay audit-ready and catch noncompliant conduct early.

Regulatory Wrap episode 72: FCA’s call to action on financial crime

In Regulatory Wrap for the week to October 10, Jay Hampshire summarizes the FCA’s recent speech encouraging collaboration to fight financial crime.

Regulatory Wrap Episode 71: FDA takes aim at pharma companies’ social media activity

In Regulatory Wrap for the week to October 3, Ryan Thaxton explores the growing spotlight on pharma companies’ social media activity.

The Conduct Chronicles – Deepfakes. Who are you really dealing with?

Emma Parry explores the growing risk of deepfake fraud, highlighting real world cases that have led to the loss of millions of dollars through scams and manipulation.

Demystifying AI in surveillance: Video series

When it comes to AI in surveillance, it’s important to have a clear understanding of how generative models can enhance risk detection. Learn how LLMs enable effective, accurate communications monitoring, and the steps we take to ensure transparency, security, and explainability.