Surveillance

How does voice surveillance differ from other forms of communications surveillance?

As regulators encourage firms to effectively supervise business communications to deter misconduct and maintain compliance, what are the main differences to watch for when monitoring voice communications versus written digital communications?

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Regulatory Wrap episode 84: Dystopia in the age of AI?

In Regulatory Wrap for the week to July 11, Rob Mason discusses whether AI’s power is growing faster than governance can control it, and how firms can avoid a dystopian future.

What the DOJ’s shortened FCA review timeline means for healthcare and life sciences organizations

A new memorandum compresses FCA reviews from years to months, leaving organizations far less runway to investigate, respond to, and comply with DOJ inquiries.

5 Tips to enhance voice surveillance

With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.

Surveillance at a crossroads: What 1LOD’s 2026 Benchmarking Survey tells us about the state of the industry

The 1LOD 2026 Surveillance Benchmarking Survey, sponsored by Global Relay, reveals an industry at a turning point. AI is accelerating, regulatory expectations are rising, and culture is now a compliance issue — but data quality and uneven implementation mean many firms are still playing catch-up.

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Record C$176 million FINTRAC fine for AML failings

Canada’s anti-money laundering watchdog fined a firm C$176 million for violating anti-money laundering regulations under the Proceeds of Crime and Terrorist Financing Act.

Closing compliance gaps: How can enterprise firms unify surveillance across business lines?

Ensuring complete compliance across business lines can be tricky. Learn how firms can satisfy regulators while keeping data secure and operations seamless.

Building AI agents for tomorrow: A governance-first approach

Global Relay Group Product Manager, Chris Lau, tells us how the implementation of AI agents should lead with a governance-first approach, and sets out 12 considerations to build AI agents with future regulation in mind.

FINTRAC issues a C$600,000 fine for transaction monitoring failures

Canada’s anti-money laundering watchdog has fined a Canadian bank C$600,000 for violating multiple regulations, including a failure to regularly monitor business relationships for suspicious transactions.