Consumer Duty

Is the FCA becoming the ‘Financial Culture Authority’?

A recent speech from the FCA has highlighted culture as an area that organizations need to prioritize. Do rules like the upcoming Consumer Duty indicate that the FCA will be prioritizing culture when it comes to regulatory scrutiny?

Eyes on the prize for the FCA’s new Consumer Duty

The FCA’s Sheldon Mills has set out key steps in the final stages of implementation for the new Consumer Duty, as well as reminding firms about the ultimate benefits of the rule.