Compliant communications

What is Telegram, and who uses it: exploring compliance risks

Recently, the Telegram app has come under fire for becoming the preferred online space for online criminals, due to its focus on privacy. In fact, a recent viral article compared the app to the dark web. So it’s clear that regulated companies must tread carefully around its rules and guide staff through Telegram use.

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FINRA 2210

Imagine accidentally revealing something that you were never supposed to share. In a regulated industry like finance, that type of mistake can have severe consequences, which is precisely why FINRA 2210 exists.

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Understanding the Gartner Digital Communications Governance Magic Quadrant

Endless pings from WhatsApps, slack channels, teams messages and social media are plaguing regulated firms. With each app on its own interface, it’s becoming increasingly difficult for compliant firms to maintain digital communications governance strategies, and enforce use policies with confidence.

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5 Tips to enhance voice surveillance

With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.

Regulatory whispers forewarn U.S. swap dealers of voice surveillance focus

Does recent enforcement action from the CFTC and NFA, along with regulatory messaging from the SEC, suggest that U.S. regulators are turning their focus to voice?

Another day, another SEC fine: The SEC charges six credit agencies $49 million for recordkeeping failures

As the SEC rolls out another combined civil penalty, this time against credit rating agencies for recordkeeping failures, firms must look to ensure tone from the top, while the regulator must implement more robust deterrence methods to prevent further violations.

Change the record – SEC charges 26 firms combined $390 million for recordkeeping failures

With the SEC and CFTC acting against over two dozen firms for recordkeeping failures relating to off-channel communications, when will financial services finally get the message on communications compliance?

Regulatory Wrap Episode 36: ASIC’s Crackdown on Communication Risk

In Regulatory Wrap for the week to July 26, Jennie Clarke discusses ASIC’s recently defined expectations on communications risk and subsequent charges that prove its strict stance on noncompliance.

Generation AI: What are the recordkeeping rules for generative AI platforms?

Generative AI platforms like ChatGPT have presented financial services with tremendous opportunity and tremendous risk – but how are firms beginning to use them within operations, and what are the implications of these practices? Regulators, including FINRA, have weighed in with enforcements and requirements on how to best proceed in navigating the landscape of AI technologies as they become more multifaceted.

Back to bASICs – Australian regulator sets out business communications expectations

The Australian securities regulator has joined its global neighbors in clearly setting out expectations around business communications risks, and how firms should mitigate them.

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