Electronic messaging (Connectors)

Compliant communications Q&A: 4 ways to combat common challenges

Compliant communication – what makes it so difficult to control? Financial experts unpack the challenges that coincide with communications, especially when contending with new channels and rigorous regulatory enforcement, and answer pressing questions on how best to navigate them.

Will the FCA crack down on WhatsApp? What happened and what’s next

Multiple U.S. and U.K. regulators have taken enforcement action against firms for off-channel communications on WhatsApp, however, the primary U.K. regulator is yet to make it a clear priority. What can we expect from the Financial Conduct Authority (FCA) going forward?

Surveil to prevail: An electronic communications webinar recap

The multiplication of communication channels makes it easier than ever before to communicate, yet increasingly difficult to comply within the financial services industry. In a recent webinar, industry experts including Global Relay’s Rob Mason set out how firms can manage risk by attending to surveillance strategies and communicating policies in a way that is comprehensive to employees and mindful of regulations.

Compliance, communications, and compensation: DOJ’s ECCP follows the rhythm of regulatory action

The DOJ released its Evaluation of Corporate Compliance Program (ECCP) amendments in March 2023, which center around communication retention policies for personal devices and messaging applications, as well as compensation criteria in relation to compliance. Subsequent guidelines and enforcements have proved these notions still remain at the front of regulators’ minds.

How to stay on track with regulatory compliance when using Instant Bloomberg messaging

Instant Bloomberg, also referred to as Bloomberg Chat, is a prominent tool that financial organizations often use to connect and communicate – though it doesn’t come without risks. Enhance your compliance policies when using widespread IM applications to stay at the forefront of success and in good standing with regulators.

CFTC Commissioner urges regulatory reforms to keep pace with technology

CFTC Commissioner Christy Goldsmith Romero’s recent remarks on keeping pace with evolving technologies like social media and AI highlight their ability to assist regulators by strengthening protection, broadening financial information outreach, and easing accessibility.

Mythbusters

We’ve taken a look at some of the most common compliance myths for WhatsApp, and we’ve busted them, so you can separate the myth from regulatory reality.

Setting the record straight on retention: How to appropriately capture data and fulfill regulatory requirements

It is well known that record retention is central to financial industry operations - but best-practice makes perfect. Our guide will help your organization abide by regulatory requirements and confirm data is being managed, secured, and archived.

Compliant communications – How financial institutions can manage and optimize Microsoft Teams use

IM has become an invariable part of business practice, and among the most notable of these platforms is Microsoft Teams. When utilizing this communication channel, how can financial institutions optimize its usage while handling associated security and regulatory compliance risks?

Are Crypto Regulations too Cryptic? Not if you ask the SEC

With the SEC taking leading cryptocurrency exchanges to court, questions are being raised about whether regulations require more clarity, and the potential impacts of communications risk.

Industry Insights Report: Compliant Communications 2023

Global Relay's first industry insights report, which serves as a litmus test for market responsiveness to regulatory action for recordkeeping and communications compliance.