Will AI be the next off-channel communications scandal?
Off-channel communication risks are a tale as old as time, and AI is just a new character in the regulatory story. Firms must see it as another channel to capture and monitor for misconduct, and enlist tools and policies to ensure compliant use.
Listen closely: Why voice capture should be a compliance priority
As regulators ramp up the fight against financial crime, firms should ensure they’re maintaining oversight of voice channels alongside other business communications to uncover misconduct.
Regulatory Wrap episode 80: The FCA vs. Finfluencers
In Regulatory Wrap for the week to May 1, Aarti Agarwal discusses the FCA’s latest enforcement approach against unauthorized financial promotions on social media.
Crypto Decrypted: Why crypto compliance begins with data
As firms increasingly integrate digital assets into their operations, how can they ensure their compliance programs can handle crypto-related data and communications?
When archives collide: managing eComms risk in pharma M&A
Pharma M&A due diligence often overlooks eComms data, and that gap can cost acquirers millions. Learn how communications due diligence can surface hidden compliance liabilities.
Regulatory Wrap episode 78: Phishing fire drills ring compliance alarms
In Regulatory Wrap for the week to March 20, Rob Mason discusses the growing trend of compliance teams attempting to uncover unapproved communications use by sending “phishing” messages on channels like WhatsApp.
Something phishy: Are banks crossing the line with fake off-channel compliance messages?
Banks are now using dummy messages to source out the use of off-channel communications, as regulators continue to pursue and penalize firms unable to meet the rules. However, are banks crossing the line and, should they look to implement tools that compliantly capture communications across all channels instead?
Approaching your CCO about mobile device compliance
Learn how to approach your CCO about mobile device compliance and build a strong business case for modern communications capture for EU-based firms.
What is data completeness, and why does it matter in the Nordics?
Discover why data completeness is becoming a critical priority for regulated firms in the Nordics. Learn how capturing every communication can strengthen compliance, improve risk detection, and support faster investigations.
Video: What’s the direction of crypto recordkeeping for 2026?
Join Ryan Sheridan and Kathryn Fallah as they discuss the results of Global Relay's 2026 Data Insights report, including recordkeeping expectations around crypto as the digital asset landscape evolves.
Video: Does a 33% rise in social media capture indicate increasing risk?
Join Rob Mason and Jennie Clarke as they examine the results of our 2026 Data Insights report, and what an increase in firms capturing social media tells us about risk.