Global Relay AI Assistant

Global Relay AI Assistant

Your enterprise knowledge assistant

Search, generate, and act from one connected system.

AI Voice Surveillance

Easily find valuable information

Locate client history, past decisions, and case context across communications, records, and connected systems for every team. There's no need to search multiple systems and manually piece together information.

Bring your archive, enterprise data, and business systems into one auditable workflow with Global Relay AI Assistant, a compliance-native tool for regulated organizations. You'll be able to search with plain language while maintaining your existing governance and access controls.

How it works

Ask AI Assistant a question, and it’ll provide an answer based on information from your organization by connecting related context and turning findings into useful results.

Find anything you need

Search communications, records, and connected business data, with access controls applied at all times. For example, you might prompt, “Show all the information we have on AG Imperial from the last six months.”

Turn findings into ready-to-use content

Tailor information into actionable next steps. For example, “List out key talking points for my meeting with AG Imperial next week.” Quickly produce summaries, reports, timelines, and drafted responses.

Improve cohesiveness

Update records and trigger workflows in connected systems. For example, “Add my notes from the meeting to the AG Imperial record in Salesforce.”

Built for all teams, not just compliance roles

Front office

Quickly retrieve client history, commitments, and next actions without switching between systems.

Legal and eDiscovery

Identify, summarize, and understand relevant communications across large datasets.

Compliance and surveillance

Investigate potential risk, surface context, and streamline review workflows.

Executives

Uncover themes, trends, and activities organization-wide.

Search across the systems that your teams already use

Archive

Draw from the full history of your captured communications, including email, with access controls applied.

Connected apps

Bring in live data from enterprise programs, including Salesforce, Confluence, Microsoft 365 apps, and Jira.

Web

Supplement internal findings with relevant public information when outside context can help answer your question.

Governed, traceable, and auditable by design

Unlike generic AI tools, AI Assistant was built specifically for regulated organizations and their precise needs.

Apply access controls

Maintain access controls and entitlements, so people see only the information they're authorized for.

Connect answers to sources

Each AI-generated answer provides source information to clarify where it comes from.

Keep activity auditable

All interactions with AI Assistant are logged and auditable with a record of how it's used throughout your organization.

Contact us to see how AI Assistant can simplify your workflows.

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FAQs

No. Global Relay AI Assistant is designed for all kinds of enterprise teams, including front office, executive, legal/eDiscovery, and compliance/surveillance teams. It was created to streamline their work while maintaining appropriate access and underlying audit controls.

Global Relay AI Assistant was built specifically for regulated organizations. It applies access controls, grounds all outputs in sources, and logs activity for audit. Governance is automated rather than something that teams have to recreate, unlike with many other AI tools.

To see Global Relay AI Assistant in action, get in touch with our team. We’re happy to provide a demo and discuss your organization’s likely use cases.

Yes. The API for Global Relay AI Assistant lets you programmatically search, summarize, and analyze your organization’s archived data. Prompt in plain language from your own systems, custom tools, workflows, and AI agents to receive answers with the sources cited—no need to log in to Global Relay Portal.