Unlocking the Power of Business WhatsApp Solutions
From personalized shopping experiences to checking if stock is in the local store, companies have turned to Business WhatsApp to deliver ingenious solutions to their customer problems. In fact, one innovative perfume store has been using it to help customers decide on a perfume purchase without ever having smelled it, thanks to custom quizzes and recommendations from staff.
The Source Podcast: Why you can’t scrape by on compliance
In our second episode we're joined by Vince Dimase, Global Director of Customer Strategy, LSEG, as we dive into why scraping is never the solution. While some providers believe scraping is ‘good enough’ when capturing communications, when it comes to compliance firms run the risk of not having the full data picture. We review why native connections and capture-from-source will keep organizations out of regulatory scrapes.
Regulatory Wrap Episode 13: WhatsApp Challenges for the U.S. DOJ and U.K. MPs
In Regulatory Wrap for the week to November 10, 2023, Jennie Clarke unpicks the DoJ's expectations around corporate compliance and UK politics' WhatsApp problem
Mythbusters
We’ve taken a look at some of the most common compliance myths for WhatsApp, and we’ve busted them, so you can separate the myth from regulatory reality.