When are AI communications a business record?
As Generative AI platforms become increasingly integrated into the day-to-day operations of financial services firms, compliance teams face a pressing question: when should they treat AI communications as a business record?
Is AI the next chapter of communications capture?
AI is becoming more integrated into business operations, but many firms aren’t currently retaining AI outputs. Are they overlooking a future risk area?
Sheridan’s Signals — SIFMA’s Suggested Recordkeeping Rulebook Modernizations
SIFMA has shared recommendations on how the SEC could modernize its recordkeeping requirements to reduce the compliance burden on firms and provide increased clarity.
2026 update to FINRA 2210 Communications with the Public
In July 2026, FINRA issued a regulatory notice proposing significant updates to Rule 2210, which governs how broker-dealers communicate with the public. Learn more about the proposed changes and steps firms can take to prepare if they are accepted.
New technologies, new risks – The evolution of communications compliance
The evolution of communications technology has changed the way firms do business. But every step change has presented compliance teams with new challenges. We explore how the communications landscape has changed, from voice communications to AI chats, and how compliance teams are already armed with the tools they need to tackle emerging risk.
How does voice surveillance differ from other forms of communications surveillance?
As regulators encourage firms to effectively supervise business communications to deter misconduct and maintain compliance, what are the main differences to watch for when monitoring voice communications versus written digital communications?
Industry Insights 2026: The state of AI, compliance, and surveillance
For the fourth year running our Industry Insights Report uses insights from the compliance and surveillance community to create an overview of the biggest trends and challenges impacting financial services.