Off-channel communications

Why message archiving is critical for compliance in 2026

Amid ever-increasing regulatory scrutiny, message archiving for compliance isn’t just a best practice - it’s essential for protecting your business and meeting today’s demanding regulatory standards.

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$1.1 million FINRA fine for AML compliance failings

Do recent enforcement actions from FINRA, including a $1.1 million fine for AML compliance program failings and a member ban for unapproved channel use, indicate the regulator’s direction of travel for 2026?

How Global Relay ensures a frictionless implementation

A fumbled implementation can sink months of work and money spent. Learn the warning signs and read how Global Relay’s collaborative Enterprise Success Program guarantees we always stick the landing.

An essential guide to capturing social media communications for FinServ

An essential guide into the most effective way to implement social media capture and monitoring solutions that comply with the rules and regulations set out.

What advice does the DOJ have for pharma compliance teams?

The DOJ assistant attorney general emphasized proactive self-disclosure and hinted at how pharmaceuticals can best prepare for new trends in enforcement.

A complete guide to ChatGPT recordkeeping

ChatGPT use in financial services has dramatically increased over the past year – especially in North America – raising questions about whether firms are addressing generative AI compliance gaps and aligning with evolving regulatory guidelines.

$65,000 FINRA fine for firm’s multiple recordkeeping rules breaches

A California-based firm has been hit with a sizable FINRA fine for multiple recordkeeping and Regulation Best Interest rules failures, including off-channel communications.

How can firms maintain SEC Marketing Rule compliance?

Despite a slowdown in regulatory enforcement actions, ongoing Marketing Rule fines have signaled that compliant marketing messaging remains a priority for SEC. Explore how firms can reinforce compliance posture and implement the right tools to follow the marketing rules.

FINRA fines broker $10,000 for off-channel communications breaches

An ex-Wells Fargo broker has been fined and suspended by FINRA for breaching recordkeeping rules, and attempting to cover up misconduct by deleting messages.

Personal devices in crisis? Risks vs. rewards of BYOD policies in pharmaceuticals

Pharmaceutical companies face a tough choice between enabling BYOD or issuing corporate devices. Understand the risks, rewards, and compliance factors of both.

The Conduct Chronicles – Deepfakes. Who are you really dealing with?

Emma Parry explores the growing risk of deepfake fraud, highlighting real world cases that have led to the loss of millions of dollars through scams and manipulation.