When are AI communications a business record?
As Generative AI platforms become increasingly integrated into the day-to-day operations of financial services firms, compliance teams face a pressing question: when should they treat AI communications as a business record?
Complete Channel Coverage in 2027: A practical guide for compliance, risk, and IT teams
Off-channel communications aren't a solved problem. The FCA found that 41% of identified breaches at wholesale banks involved directors or senior managers. Our guide explains why channel capture beats bans, where AI tools create new recordkeeping risk, and what to ask your vendor.
What are the voice recordkeeping requirements for financial services?
Many business collaboration and communication platforms have integrated voice features, which could introduce new risks. How can firms ensure their voice compliance meets regulatory requirements?
Finfluencer marketing compliance: A guide for financial services firms
A guide to the regulations governing finfluencers across the U.S., U.K., and Canada, and how firms can work with them compliantly.
Where to find illicit communications — and what to do about them
The pace of off-channel communications enforcement actions may have reduced, but the challenge of illicit communications persists.
Regulatory Wrap episode 87: Regulators take on frontier AI
In Regulatory Wrap for the week to September 18, Jay Hampshire unpacks the FCA’s multi-firm review on the use of frontier AI in financial services to test operational resilience.
How to meet expanded non-financial misconduct rules: A practical guide
Download Global Relay’s practical non-financial misconduct guide for non-bank firms. Explore the FCA’s expanded rules, key compliance obligations, and how communications capture, surveillance, archiving, and investigation tools can help your firm build a defensible NFM control framework.
New technologies, new risks – The evolution of communications compliance
The evolution of communications technology has changed the way firms do business. But every step change has presented compliance teams with new challenges. We explore how the communications landscape has changed, from voice communications to AI chats, and how compliance teams are already armed with the tools they need to tackle emerging risk.
Regulatory Unwrapped: How can firms win the conduct and culture war?
From the three lines of defence to voice surveillance and cross-border accountability, tune in as industry experts unpack the evolving landscape of conduct risk and what it means for firms in 2026.
What the FCA’s frontier AI review means for firms
Findings from the U.K. regulator's review into frontier AI usage and risk give firms vital guidance for building operational resilience.