5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.
Regulatory Unwrapped: Innovation, regulation, revolution – which stage has AI reached?
Can firms retire lexicon-based monitoring? Is AI really just a cost and resource reduction tool? Find the answers to all this and more in episode two of Regulatory Unwrapped.
Cyber threats and geopolitical concerns dominate the Danish FSA agenda
As geopolitical tensions rise and cyber threats become more sophisticated, potentials for a "kill switch" are increasing and destabilising Danish firms. Firms must look to protect themselves against danger caused by a single system vulnerability or deep third-party dependence.
Regulatory Wrap episode 80: The FCA vs. Finfluencers
In Regulatory Wrap for the week to May 1, Aarti Agarwal discusses the FCA’s latest enforcement approach against unauthorized financial promotions on social media.
Regulatory Wrap episode 79: AI, AML, and Robocop
In Regulatory Wrap for the week to April 24, Jay Hampshire breaks down how FinCEN is encouraging firms to utilize AI-enabled tools to more effectively fight against financial crime.
Regulators’ focus on financial crime is growing: can GenAI help combat it?
With regulators including FinCEN, OSFI, the FDIC and the FCA recognizing the capabilities of generative AI tools to “effectively combat financial crime,” how can firms maximize its potential?
AI innovation vs. regulation: What’s the right balance?
Recent regulatory movement from the OSFI and FDIC encourage firms to invest in the potential of AI solutions – but what’s the right balance between regulation and innovation?
Regulatory Wrap episode 78: Phishing fire drills ring compliance alarms
In Regulatory Wrap for the week to March 20, Rob Mason discusses the growing trend of compliance teams attempting to uncover unapproved communications use by sending “phishing” messages on channels like WhatsApp.
Something phishy: Are banks crossing the line with fake off-channel compliance messages?
Banks are now using dummy messages to source out the use of off-channel communications, as regulators continue to pursue and penalize firms unable to meet the rules. However, are banks crossing the line and, should they look to implement tools that compliantly capture communications across all channels instead?
Video: What’s the direction of crypto recordkeeping for 2026?
Join Ryan Sheridan and Kathryn Fallah as they discuss the results of Global Relay's 2026 Data Insights report, including recordkeeping expectations around crypto as the digital asset landscape evolves.
Overheard in the industry – AI differentiated: Video series
GenAI is redefining the way that firms perform communications monitoring. Learn more about how natively built agentic AI models enhance risk detection and strengthen compliance.