Thought Leadership

How to bring pharma sales reps’ communications into compliance

Pharma sales reps operate in high-pressure environments where they're judged on availability and responsiveness. Organizations have invested heavily in tools to support field teams, but that efficiency pressures creates a persistent temptation to cut corners on compliant communications.

Something phishy: Are banks crossing the line with fake off-channel compliance messages?

Banks are now using dummy messages to source out the use of off-channel communications, as regulators continue to pursue and penalize firms unable to meet the rules. However, are banks crossing the line and, should they look to implement tools that compliantly capture communications across all channels instead?

Historic $120 million AML fine – the essential compliance takeaways

With FinCEN, FINRA, and the SEC hitting a broker-dealer with multi-million-dollar fines for multiple compliance failures, the pressure is on firms to clean up their act on anti-money laundering.

What is data completeness, and why does it matter in the Nordics?

Discover why data completeness is becoming a critical priority for regulated firms in the Nordics. Learn how capturing every communication can strengthen compliance, improve risk detection, and support faster investigations.

How can financial services firms ensure their operational resilience?

Operational resilience must become a boardroom priority for firms as they protect themselves from becoming vulnerable to cyberattacks and regulatory scrutiny.

CIRO zeros in on emerging risk areas in 2026 Compliance Report

CIRO’s 2026 Compliance Report highlights key compliance risk areas where firms should focus attention, with main priorities including cybersecurity, challenges associated with emerging technologies, and the strength of compliance frameworks.

Home health care provider pays $34 million after self-disclosing potential FCA violations

The settlement comes after Traditions Health submitted two self-disclosures of billing practices that potentially violated the Stark Law and Anti-Kickback Statute.

FINRA flags how firms are using GenAI – and key compliance considerations

GenAI use cases are evolving fast, enabling firms to streamline complex processes and improve operational efficiency. FINRA has published an overview of its member’s frequent GenAI implementations – and cautioned firms on ensuring they consider compliance.

What is Chain of Thought prompting – and what are the benefits?

As the pace of AI adoption continues to increase, firms operating in regulated industries are embracing the opportunities that technologies like Large Language Models present for compliance and monitoring, and the increased transparency around model decision making it can provide.

How will ChatGPT for Healthcare affect compliance operations?

Without clear guidelines on how to use generative AI tools, organizations must tread carefully to avoid compliance violations.

Has compliance outgrown traditional archiving?

Compliance teams are contending with more data, more regulatory pressure, and more advanced technology. To keep up, you need an archive that does more than just passively store data.