Off-channel communication

The FCA, WhatsApp, and recordkeeping

The FCA surveyed UK banks on the use of encrypted and unmonitored messaging apps like WhatsApp and Signal, with no specific enforcement action currently in the works. Firms must still ensure compliance with recordkeeping rules, regardless of technology used.

With a changing of the regulatory guard, what are the implications for U.S. off-channel communications?

Susannah Hammond explores what recent changes at the SEC might mean for U.S off-channel communications and recordkeeping enforcements.

Personal phones, personal gains: further fines for non-compliant communication

After two years of sustained enforcement action for firms that failed to ensure compliant communication, June shows that the focus on non-compliant communication and recordkeeping failures lives on – for regulators and financial institutions alike.

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