Mastering voice compliance monitoring for regulatory success in 2025
A growing regulatory focus on voice communications is piling the compliance pressure on firms. In Q3 of 2024 alone, US regulators imposed 61 fines related to off-channel communications on platforms like WhatsApp, Signal, and Telegram.
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Regulators drop their mics in their quest to preserve voice comms
As regulatory scrutiny increases around voice capture, it is essential that financial services adopt voice surveillance solutions to prevent market abuse and non-financial misconduct.