Understanding Data Retention Policies: Importance, Implementation, and Best Practices
In 2021, JP Morgan was fined $125 million (later increased to $200 million) for its significant, firm-wide recordkeeping failures. The global financial institution did not properly enforce its communication rules, meaning that colleagues often discussed business matters on their personal devices. This communications data was not properly stored or monitored, leading to a lack of transparency around high-risk behaviours and, consequently, regulatory violations.
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