3,000% increase in firms capturing ChatGPT communications, report finds
ChatGPT, TikTok, and Apple® Messages have emerged as the communications channels with the biggest increase in compliant capture – demonstrating how high-profile regulatory enforcements are influencing compliance investment.
What is data completeness? And why does it matter?
Regulatory expectations around the data firms capture and archive are increasing. It is no longer enough to be able to evidence that you’re capturing communications data – the expectation is that data is captured and archived in its entirety. We explore the new standard of data completeness, and why meeting it matters.
Regulatory Wrap Episode 71: FDA takes aim at pharma companies’ social media activity
In Regulatory Wrap for the week to October 3, Ryan Thaxton explores the growing spotlight on pharma companies’ social media activity.
How data cloud connectors transform energy compliance
Amid constantly moving targets towards smarter business operations, energy firms face mounting compliance hurdles. Yet energy data cloud connectors are turning these challenges into opportunities for innovation and growth. Learn more about how compliant data integration for the energy sector can be achieved by leveraging cloud connectors.
Digital communication compliance: from email to AI
From paper-based records to digital networks, discover why embracing AI is essential for firms to meet the compliance challenges of modern remote work.
Regulatory Wrap episode 63: Is comms compliance at a tipping point?
In Regulatory Wrap for the week to June 13, Rob Mason dissects key findings from our latest Industry Insights: Compliance Communications 2025 Report.
How data cloud connectors ensure compliance
Modern businesses face mounting pressure to demonstrate data governance across every platform they use, from CRMs to social media accounts. Getting this wrong can cost millions in fines and reputational damage, so how can organizations navigate this complex challenge?
Danish FSA finds data completeness failings at three major banks
A thematic study by the Danish financial regulator has identified data completeness and recordkeeping failures relating to voice and electronic communications at Danske Bank, Jyske Bank, and Nykredit Bank.
Regulatory Wrap episode 60: Messaging app breach exposes U.S. government risk
In Regulatory Wrap for the week to May 9, Rob Mason narrates the impact of a breach to a messaging platform used by the U.S. government.
Surveillance Snippets: Surveil now to save later – why should firms invest anyway?
By establishing a well-nourished surveillance system early on, firms can reap invaluable benefits later, such as avoiding steep regulatory fines and boosting operational efficiencies.
Social media as a risk for financial services
Financial services face four key challenges with the emergence of social media channels use for business communications, Global Relay's Director of Regulatory Intelligence, Rob Mason, and Head of Content, Jennifer Clarke note these as: market risk, advertising risk, recordkeeping risk, and consumer harm.