Communications capture

3,000% increase in firms capturing ChatGPT communications, report finds

ChatGPT, TikTok, and Apple® Messages have emerged as the communications channels with the biggest increase in compliant capture – demonstrating how high-profile regulatory enforcements are influencing compliance investment.

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What is data completeness? And why does it matter?

Regulatory expectations around the data firms capture and archive are increasing. It is no longer enough to be able to evidence that you’re capturing communications data – the expectation is that data is captured and archived in its entirety. We explore the new standard of data completeness, and why meeting it matters.

Regulatory Wrap Episode 71: FDA takes aim at pharma companies’ social media activity

In Regulatory Wrap for the week to October 3, Ryan Thaxton explores the growing spotlight on pharma companies’ social media activity.

How data cloud connectors transform energy compliance

Amid constantly moving targets towards smarter business operations, energy firms face mounting compliance hurdles. Yet energy data cloud connectors are turning these challenges into opportunities for innovation and growth. Learn more about how compliant data integration for the energy sector can be achieved by leveraging cloud connectors.

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Digital communication compliance: from email to AI

From paper-based records to digital networks, discover why embracing AI is essential for firms to meet the compliance challenges of modern remote work.

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Mastering compliance audit preparation in 2025

In 2025, regulatory audits are high stakes. Many compliance professionals feel that this is the moment when their job security is at its weakest. And yet, they’re forced to battle against data access issues, uncooperative colleagues, and disorganised records.

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Regulatory Wrap episode 63: Is comms compliance at a tipping point?

In Regulatory Wrap for the week to June 13, Rob Mason dissects key findings from our latest Industry Insights: Compliance Communications 2025 Report.

How data cloud connectors ensure compliance

Modern businesses face mounting pressure to demonstrate data governance across every platform they use, from CRMs to social media accounts. Getting this wrong can cost millions in fines and reputational damage, so how can organizations navigate this complex challenge?

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Danish FSA finds data completeness failings at three major banks

A thematic study by the Danish financial regulator has identified data completeness and recordkeeping failures relating to voice and electronic communications at Danske Bank, Jyske Bank, and Nykredit Bank.

Data structure and enrichment is key to unlocking the full potential of AI-powered surveillance

More than two-thirds of compliance teams have or are considering implementing AI tools. Learn how the clear, content-rich format of Unified Parsed Messages boosts the speed and accuracy of AI-powered surveillance.

A Comprehensive Guide to Email Security Solutions

When a senior employee at an insurance firm fell for a Microsoft impersonation phishing email, nobody realized their credentials had been harvested. The cyberattacker cleverly hid their presence by setting up specific email filtering rules, then sent two high-value invoices to real clients, totaling $300k.

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