Voice channels – the risk you’re missing?
Voice channels are more than just a route to settling trade negotiations, they are a key site of potential misconduct, which is why firms must look to integrate technology to capture these channels so no risk goes unchecked.
Regulatory Wrap episode 83: ESA’s first DORA report stresses third-party risk oversight
In Regulatory Wrap for the week to June 26, Kathryn Fallah discusses the top operational resilience takeaways from the ESA’s DORA report on ICT-related incidents.
Are we future ready? – How to avoid an AI dystopia
There exists a future in which regulated industries will likely use and rely on AI interfaces to make decisions and speak to consumers, so how can firms ensure they are ready for this change?
Watch the Session: Global Relay at KPMG’s AI Made Real Summit
Global Relay’s Chief Product Officer, Sahar Kayhani, joined the KPMG AI made real summit to speak on the benefits and risks associated with AI adoption in compliance for financial services.
Global Relay and UC Today answer the biggest unified communications compliance questions
Learn more about the trends and challenges facing unified communications with Global Relay and UC Today.
Regulatory Wrap episode 82: Race against the AI clock – Is the industry resilience ready?
In Regulatory Wrap for the week to June 6, Kathryn Fallah discusses the essential steps the industry must take to balance resilience with AI adoption amidst unprecedented threats.
Regulatory Wrap episode 81: 2026 Surveillance Benchmarking Report
In Regulatory Wrap for the week to May 22, Jennie Clarke unpacks the top findings from 1LoD’s newly published 2026 surveillance benchmarking report.
Now you see it, now you don’t – Why ephemeral messaging capture remains critical for compliance
Regulators like the SEC, CFTC, and DOJ continue to expect firms to maintain proactive compliance programs that support investigations and protect against fraud, which includes managing the use of disappearing messages. We explore the compliance implications of ephemeral messaging and outline practical steps to mitigate risk and meet regulatory obligations.
Will AI be the next off-channel communications scandal?
Off-channel communication risks are a tale as old as time, and AI is just a new character in the regulatory story. Firms must see it as another channel to capture and monitor for misconduct, and enlist tools and policies to ensure compliant use.
5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.
1LOD: The 2026 Surveillance Benchmarking Survey & Report
AI is reshaping financial services surveillance — but are firms ready? The 2026 Surveillance Benchmarking Survey reveals where the industry stands on regulation, data quality, and the road to full AI implementation.