Thought leadership
What does the FCA’s AI update mean for financial services?
The U.K. regulator has issued an update on its own use of artificial intelligence, what good practice looks like in financial services, and outlined where existing regulations apply to AI.
How can firms build operational resilience that evolves alongside risk?
Cyber incidents are increasing in scale and potential impact, making operational resilience a top priority for financial services firms. As new complex threats emerge, learning from past incidents is key to building adaptable resilience strategies.
Can your surveillance understand how Nordic traders actually talk?
In Nordic countries, voice communications are often multilingual. What should firms keep in mind when searching for a surveillance solution that can accurately capture and monitor these conversations?
The Compliance Hub
How Automated Communications Monitoring Works Across Messaging and Voice
Not every alert proves misconduct. Our guide shows how automated monitoring turns messaging and voice into contextual data that lets compliance teams investigate only the communications that carry real risk.
SEC and FINRA Communications Recordkeeping: What Technology Does Your Firm Need?
Regulators have spent five years cracking down on broker-dealer communications recordkeeping, but for compliance teams the real challenge is choosing and operationalizing the right technology. Our new guide offers a ten-step vendor checklist, a channel-by-channel overview and the key questions to ask before you commit.
Webinars & videos
Regulatory Wrap episode 87: Regulators take on frontier AI
In Regulatory Wrap for the week to September 18, Jay Hampshire unpacks the FCA’s multi-firm review on the use of frontier AI in financial services to test operational resilience.
Regulatory Wrap episode 86: FCA NFM rules – Is your firm ready?
In Regulatory Wrap for the week to July 31, Rob Mason covers the FCA’s expanded NFM rules, which go into effect on September 1, 2026.
Regulatory Wrap episode 85: Is the FCA moving fast enough on AI regulation?
In Regulatory Wrap for the week to July 24, Jay Hampshire reviews the FCA’s latest publication from Executive Director Sheldon Mills on staying ahead in the AI “arms race.”
Podcasts
Regulatory Unwrapped: How can firms win the conduct and culture war?
From the three lines of defence to voice surveillance and cross-border accountability, tune in as industry experts unpack the evolving landscape of conduct risk and what it means for firms in 2026.
Regulatory Unwrapped: Breaking down the FCA’s NFM framework
Join us for a deeper dive into the biggest regulatory trends and challenges firms are facing as we chat with experts and understand how organizations can keep pace with fast-paced compliance changes.
Regulatory Unwrapped: Innovation, regulation, revolution – which stage has AI reached?
Can firms retire lexicon-based monitoring? Is AI really just a cost and resource reduction tool? Find the answers to all this and more in episode two of Regulatory Unwrapped.
Guides & reports
Complete Channel Coverage in 2027: A practical guide for compliance, risk, and IT teams
Off-channel communications aren't a solved problem. The FCA found that 41% of identified breaches at wholesale banks involved directors or senior managers. Our guide explains why channel capture beats bans, where AI tools create new recordkeeping risk, and what to ask your vendor.
Finfluencer marketing compliance: A guide for financial services firms
A guide to the regulations governing finfluencers across the U.S., U.K., and Canada, and how firms can work with them compliantly.
How to meet expanded non-financial misconduct rules: A practical guide
Download Global Relay’s practical non-financial misconduct guide for non-bank firms. Explore the FCA’s expanded rules, key compliance obligations, and how communications capture, surveillance, archiving, and investigation tools can help your firm build a defensible NFM control framework.
Case studies
Over a decade of partnership enables Baird to centralize and scale compliance
Learn how Global Relay helped Baird move from a patchwork of legacy solutions to a unified view of communications compliance.
Commonwealth Financial Network chooses Global Relay for integrated, scalable compliance
Find out why Commonwealth Financial Network chose Global Relay's trusted, scalable compliance solution.
Helzberg hones in on email archiving
Find out how Global Relay helped equip Helzberg Diamonds in this case study.