Thought leadership
New technologies, new risks – The evolution of communications compliance
The evolution of communications technology has changed the way firms do business. But every step change has presented compliance teams with new challenges. We explore how the communications landscape has changed, from voice communications to AI chats, and how compliance teams are already armed with the tools they need to tackle emerging risk.
What the FCA’s frontier AI review means for firms
Findings from the U.K. regulator's review into frontier AI usage and risk give firms vital guidance for building operational resilience.
How can Nordics firms stay ahead of frontier AI risk?
Frontier AI, vendor risk, and DORA- practical steps for financial firms to build resilience and meet regulators' growing expectations on AI-driven cyber risk.
The Compliance Hub
FinCEN’s Deepfake Fraud Alert (FIN-2024-DEEPFAKEFRAUD): What financial institutions must do
Generative AI deepfakes are putting firms' security systems to the test, with fraudsters using them to slip past identity and verification controls. Learn more about FinCEN's Deepfake Fraud Alert, including what it is, who it binds, and how bad actors are using deepfake media against BSA-covered institutions.
2026 update to FINRA 2210 Communications with the Public
In July 2026, FINRA issued a regulatory notice proposing significant updates to Rule 2210, which governs how broker-dealers communicate with the public. Learn more about the proposed changes and steps firms can take to prepare if they are accepted.
Explainable AI in surveillance: Model governance, testing, and the new “prove it works” standard
The FCA received 3,806 STORs in 2025 and found real weaknesses in how firms govern the models meant to catch that risk. This guide covers what explainable AI in surveillance means, the governance lifecycle regulators expect, and how firms evidence it.
Webinars & videos
Regulatory Wrap episode 86: FCA NFM rules – Is your firm ready?
In Regulatory Wrap for the week to July 31, Rob Mason covers the FCA’s expanded NFM rules, which go into effect on September 1, 2026.
Regulatory Wrap episode 85: Is the FCA moving fast enough on AI regulation?
In Regulatory Wrap for the week to July 24, Jay Hampshire reviews the FCA’s latest publication from Executive Director Sheldon Mills on staying ahead in the AI “arms race.”
Voice channels – the risk you’re missing?
Voice channels are more than just a route to settling trade negotiations, they are a key site of potential misconduct, which is why firms must look to integrate technology to capture these channels so no risk goes unchecked.
Podcasts
Regulatory Unwrapped: How can firms win the conduct and culture war?
From the three lines of defence to voice surveillance and cross-border accountability, tune in as industry experts unpack the evolving landscape of conduct risk and what it means for firms in 2026.
Regulatory Unwrapped: Breaking down the FCA’s NFM framework
Join us for a deeper dive into the biggest regulatory trends and challenges firms are facing as we chat with experts and understand how organizations can keep pace with fast-paced compliance changes.
Regulatory Unwrapped: Innovation, regulation, revolution – which stage has AI reached?
Can firms retire lexicon-based monitoring? Is AI really just a cost and resource reduction tool? Find the answers to all this and more in episode two of Regulatory Unwrapped.
Guides & reports
How to run a successful POC for communications compliance software
A successful communications compliance POC requires clearly defined success criteria, early stakeholder alignment, end-user education, infrastructure readiness, and rigorous active evaluation to avoid common process failures.
What the DOJ’s 2026 Corporate Enforcement Policy update means for compliance teams
Learn more about the Department of Justice's 2026 update to its Corporate Enforcement Policy, and how AI-enabled communications monitoring can help you stay ahead of regulatory enforcement by detecting and flagging misconduct before a whistleblower does.
Industry Insights 2026: The state of AI, compliance, and surveillance
For the fourth year running our Industry Insights Report uses insights from the compliance and surveillance community to create an overview of the biggest trends and challenges impacting financial services.
Case studies
Over a decade of partnership enables Baird to centralize and scale compliance
Learn how Global Relay helped Baird move from a patchwork of legacy solutions to a unified view of communications compliance.
Commonwealth Financial Network chooses Global Relay for integrated, scalable compliance
Find out why Commonwealth Financial Network chose Global Relay's trusted, scalable compliance solution.
Helzberg hones in on email archiving
Find out how Global Relay helped equip Helzberg Diamonds in this case study.