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Will AI be the next off-channel communications scandal?
Off-channel communication risks are a tale as old as time, and AI is just a new character in the regulatory story. Firms must see it as another channel to capture and monitor for misconduct, and enlist tools and policies to ensure compliant use.
Listen closely: Why voice capture should be a compliance priority
As regulators ramp up the fight against financial crime, firms should ensure they’re maintaining oversight of voice channels alongside other business communications to uncover misconduct.
5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.
Insights
Data structure and enrichment is key to unlocking the full potential of AI-powered surveillance
More than two-thirds of compliance teams have or are considering implementing AI tools. Learn how the clear, content-rich format of Unified Parsed Messages boosts the speed and accuracy of AI-powered surveillance.
Buying a compliance solution? 4 things to consider before you commit
Choosing a compliance technology vendor can be complex. Global Relay has highlighted four key considerations to bear in mind before you sign.
The Compliance Hub
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Will AI be the next off-channel communications scandal?
Off-channel communication risks are a tale as old as time, and AI is just a new character in the regulatory story. Firms must see it as another channel to capture and monitor for misconduct, and enlist tools and policies to ensure compliant use.
5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.


