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All the latest news, insights, and publications from Global Relay.

Blog

Will AI be the next off-channel communications scandal?

Off-channel communication risks are a tale as old as time, and AI is just a new character in the regulatory story. Firms must see it as another channel to capture and monitor for misconduct, and enlist tools and policies to ensure compliant use.

Article

Listen closely: Why voice capture should be a compliance priority

As regulators ramp up the fight against financial crime, firms should ensure they’re maintaining oversight of voice channels alongside other business communications to uncover misconduct.

Article

5 Tips to enhance voice surveillance

With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.

Article

Insights

Data structure and enrichment is key to unlocking the full potential of AI-powered surveillance

More than two-thirds of compliance teams have or are considering implementing AI tools. Learn how the clear, content-rich format of Unified Parsed Messages boosts the speed and accuracy of AI-powered surveillance.

Article

Buying a compliance solution? 4 things to consider before you commit

Choosing a compliance technology vendor can be complex. Global Relay has highlighted four key considerations to bear in mind before you sign.

Article

The Compliance Hub

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Rules & Regulations

Financial institutions are required to meet a plethora of regulations and rules to ensure overarching compliance.

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Glossary

Understanding the constantly evolving financial compliance space can be a challenge – especially with new terminology being introduced alongside every new rule and regulation.

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Compliance Insights

Understanding the constantly evolving financial compliance space can be a challenge – especially with new terminology being introduced alongside every new rule and regulation.

Broker Dealer Collection

Will AI be the next off-channel communications scandal?

Off-channel communication risks are a tale as old as time, and AI is just a new character in the regulatory story. Firms must see it as another channel to capture and monitor for misconduct, and enlist tools and policies to ensure compliant use.

Article

5 Tips to enhance voice surveillance

With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.

Article