Key Differentiators
- Easy setup with the Global Relay app in Zoom Marketplace.
- Selective capture at the group level – for the accounts that matter most.
- Independent of cloud recording.
- Meeting recordings, chat messages, in-meeting polls, private and public in-meeting chats
- Capture in-meeting chat and regular chat.
Empower your organization by delivering Zoom data to Global Relay Archive:
- Reconcile and unify your Zoom data with all of your other electronic communications, voice, video, chat, social media, trade data, and files.
- Preserve tamperproof records, including automated audit trails of all actions, with optional WORM-compliant storage.
- Get a full picture of who said what, when, and to whom.
- Enrich your data with dynamic AI models and participant-based classification.
- Manage the data lifecycle with flexible retention terms, data residency options, and defensible deletion policies.
- Apply dynamic, automated legal holds.
- Perform advanced search and retrieval across all data in seconds.
- Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
- Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
- Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
- Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
- Review conversations in context with intelligent threading of messages.
- Securely share data and ideas with built-in collaboration tools.
- Work with structured, enriched, and easily readable data to get complete and accurate discovery results.
- Zoom Chat can archive direct IM conversations and Channels, including attachments
- Voice recording is coded in AMR format with high voice quality and very small attachments
- Depending on the size, video attachments will be stored locally on Zoom’s side
- A link will be embedded in the message body if it exceeds the message size, or it will be attached to the email ID below 100 MB
For Zoom Chat:
- Customers must have a paid Zoom subscription
- Customers need to have Cloud archiving services enabled under IM Management, in their Zoom account
- Chat encryption must be disabled, or messages will not be readable
For Zoom Meetings:
- Customers must have a paid Zoom subscription
- Global Relay Archive for Meetings app required
- The following permissions are needed on the Zoom account, setting up the services:
• View groups
• View all user meetings
• View all user recordings
• View all user information - Unlike Zoom Chat, encryption does not need to be disabled to allow Zoom Meetings to be archived
• Contact Zoom Support to enable archiving - Designated administrator navigates to the Zoom Marketplace
- Install Global Relay Archive for Meetings
- Input SMTP credentials in Zoom Configuration Page, as well as selecting groups that you want to archive
