Category: Collaboration
Zoom
Global Relay provides seamless archiving of Zoom Chat, Meeting, and Webinars. Enhance your organization’s information governance, compliance, and eDiscovery workflows by capturing Zoom in-meeting chats, files, recordings, and more.
Key Differentiators
- Easy setup with the Global Relay app in Zoom Marketplace.
- Selective capture at the group level – for the accounts that matter most.
- Independent of cloud recording.
- Meeting recordings, chat messages, in-meeting polls, private and public in-meeting chats
- Capture in-meeting chat and regular chat.
- Zoom Chat can archive direct IM conversations and Channels, including attachments
- Voice recording is coded in AMR format with high voice quality and very small attachments
- Depending on the size, video attachments will be stored locally on Zoom’s side
- A link will be embedded in the message body if it exceeds the message size, or it will be attached to the email ID below 100 MB
For Zoom Chat:
- Customers must have a paid Zoom subscription
- Customers need to have Cloud archiving services enabled under IM Management, in their Zoom account
- Chat encryption must be disabled, or messages will not be readable
For Zoom Meetings:
- Customers must have a paid Zoom subscription
- Global Relay Archive for Meetings app required
- The following permissions are needed on the Zoom account, setting up the services:
• View groups
• View all user meetings
• View all user recordings
• View all user information - Unlike Zoom Chat, encryption does not need to be disabled to allow Zoom Meetings to be archived
• Contact Zoom Support to enable archiving - Designated administrator navigates to the Zoom Marketplace
- Install Global Relay Archive for Meetings
- Input SMTP credentials in Zoom Configuration Page, as well as selecting groups that you want to archive
