Category: Collaboration


Global Relay provides seamless archiving of Zoom Chat, Meeting, and Webinars. Enhance your organization’s information governance, compliance, and eDiscovery workflows by capturing Zoom in-meeting chats, files, recordings, and more.

Key Differentiators

  • Easy setup with the Global Relay app in Zoom Marketplace.
  • Selective capture at the group level – for the accounts that matter most.
  • Independent of cloud recording.
  • Capture in-meeting chat and regular chat.
  • Meeting recordings, chat messages, in-meeting polls, private and public in-meeting chats.
  • Webinar audio/video recordings, chat messages between hosts, panellists and participants.

Empower your organization by delivering Zoom data to Global Relay Archive:

  • Reconcile and unify your Zoom data with all of your other electronic communications, voice, video, chat, social media, trade data, and files.
  • Preserve tamperproof records, including automated audit trails of all actions, with optional WORM-compliant storage.
  • Get a full picture of who said what, when, and to whom.
  • Enrich your data with dynamic AI models and participant-based classification.
  • Manage the data lifecycle with flexible retention terms, data residency options, and defensible deletion policies.
  • Apply dynamic, automated legal holds.
  • Perform advanced search and retrieval across all data in seconds.
  • Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
  • Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
  • Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
  • Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
  • Review conversations in context with intelligent threading of messages.
  • Securely share data and ideas with built-in collaboration tools.
  • Work with structured, enriched, and easily readable data to get complete and accurate discovery results.
  • Zoom Meeting chat data, voice and video recordings, meeting polls data.
  • Meeting’s metadata – start/end time of meeting, duration, participant information, meeting UUID, topic, User join and left time.
  • Zoom meeting polls and their responses with names and times.
  • Zoom Webinar chat data between hosts, panellist and participants, audio/video content of webinar session.
  • Webinar metadata – webinar UUID, participant summary, start/end time, duration, topic, and participant join and leave information’s.
  • Ability to thread conversation by UUID.
  • Message body up to 1.4GB , if the message body exceeds the message size 1.4G a link will be embedded in the message body.


  • Customers must have a paid Zoom subscription for Zoom Meeting/Webinar.
  • Archiving feature enabled on Zoom account for meeting/webinar.
  • Global Relay Archive for Zoom Meetings/Webinars service enabled.


  • Contact Zoom Account Administrator to enable archiving features for meeting webinar.
  • Enabling archiving and installation of app:
  • Login to Zoom web portal as an administrator.
  • Within Search for published app, enter Global Relay Archive for Zoom Meetings/Webinars. Click on Visit Site to Add.
  • You will be redirected to Zoom – Global Relay.
  • Click Get the Connector. Fill and Submit the form.
  • Global Relay customer support specialist will contact you with an email to authorize the setup of archiving.
  • Action the authorization email, by clicking on Authorize Global Relay Archive for Zoom Meeting/Webinar


  • Login to the Zoom web portal as an administrator.
  • In the navigation panel, click Advanced then App Marketplace.
  • On the top right of the page, click Manage.
  • On the left side of the page, click Added Apps.
  • Identify the app Global Relay Archive for Zoom Meetings/Webinars, click Remove.
  • In the Remove app pop-up window, choose your reason, then click Remove.

Other connectors in this category:

Capture Your Zoom Data