Category: Voice & video

Zoom – Webinar

With the growing adoption of Zoom for business collaboration, organizations need to compliantly archive and monitor this influx of communications data in order to meet regulatory requirements and protect reputational risk.

Global Relay provides seamless archiving of Zoom Webinar, Phone, and Meeting data through our Open Connector Network. Enhance your organization’s information governance, compliance, and eDiscovery workflows by capturing Zoom data.

Key Differentiators

  • Message threading with context: Back-and-forth conversations are threaded so meaning doesn’t get lost. View conversations in a similar format to the original.
  • Native voice transcription: Accurate automatic or on-demand transcription of all voice data using our Artificial Intelligence (AI) technology. Easily investigate voice communication for compliance or eDiscovery purposes.
  • Profile and identity management: Automated directory synchronization is supported for unified identity and profile management. Single Sign-On is also supported.
  • Supervision and eDiscovery: Apply policies with lexicon lists to monitor and flag incoming Zoom voice and electronic communication. Easily escalate reportable events with a complete audit trail of all actions.
  • Global Relay or external archive support: Export complete data and metadata to cloud or on-premise archives.
  • One integrated platform: Our proprietary solution is built for security, scalability and resilience. There are no dependencies on third-party technologies.
  • Scalable: Our infrastructure holds petabytes of data for some of the largest financial institutions.
  • Data integrity checks: Constant integrity checks in place with a fully resilient archive to ensure complete data set is being reviewed for reportable events.
  • Explainable AI to reduce false positives: Auditable AI within intuitive platform to create customized AI models with transparent accuracy results.
  • Best in class support: 24/7 support with a human on the other side of the phone, always.
  • Chat data between hosts, panelists and participants, audio/video content of webinar sessions.
  • Metadata such as webinar UUID, participant summary, start/end time, duration, topic, and participant’s join/leave timestamp.
  • Up to 1.4GB supported. Where a message body exceeds 1.4Gb, a link to the full message will be embedded in the archived message body.

Other connectors in this category:

Capture Your Zoom - Webinar Data