Category: Mobile and Text

WhatsApp

Embrace WhatsApp collaboration, while meeting recordkeeping and regulatory oversight. Due to the complexity of capturing WhatsApp, many firms restrict its use rather than risk illegitimate deployment. In order to ensure our customers receive the highest level of security and compliance, Global Relay enables employees to chat with their business communities on WhatsApp while securely capturing a record of these conversations.

Key Differentiators

  • Review conversations with context through intelligent group threading of WhatsApp chat messages.
  • All WhatsApp communications are captured in near real-time, ensuring that everything is accounted for, even if users delete messages after they’ve been sent.
  • Direct source capture for all WhatsApp chats, messages, and calls; including text, multimedia, deleted messages, and other attachments.
  • Deploy granular policies and sentiment analysis for enhanced WhatsApp supervision.
  • Chats
  • Images
  • Attachments
  • Videos
  • Audio clips
  • A WhatsApp account
  • Authorise Global Relay for archiving

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