Social media
Social media
Connector for
Confidently capture and supervise your corporate Instagram communications while maintaining compliance, oversight, and control.
Key Differentiators
What is Global Relay Connector for Instagram?
Global Relay Connector for Instagram captures and archives business communications from your corporate Instagram accounts, including posts, comments, reels, and associated metadata, directly into Global Relay Archive. As a result, your organization benefits from secure retention, search, supervision, and eDiscovery.
This is crucial as social media becomes a core channel for client engagement. Regulated organizations must ensure that all business communications are compliantly captured and retained to meet recordkeeping and communications requirements, such as MiFID II, FINRA Rule 2210, FINRA Rule 4511, SEC Rule 17a-4, and the SEC Marketing Rule.
What are the key benefits of Global Relay Connector for Instagram?
Global Relay Connector for Instagram gives organizations a way to confidently engage on social media while maintaining compliance and oversight. By capturing Instagram data at source through a direct API integration, you’ll create complete, tamper-proof records for supervision, investigations, and regulatory audits.
The connector helps businesses meet current regulatory guidelines, simplify supervision across digital channels, and reduce risk while allowing teams to engage with clients on Instagram.
Key features of Global Relay Connector for Instagram
- Complete Instagram capture: Capture posts, comments, reels, and associated metadata in a secure, scalable archive that’s aligned with your organization’s retention policies.
- Centralized oversight: Supervise Instagram communications alongside email, messaging, collaboration, voice, and other digital communications on a single compliance platform.
- Powerful search: Quickly locate archived Instagram content using keywords, user IDs, timestamps, date ranges, and advanced search filters to support investigations, audits, and eDiscovery.
- Detailed metadata: Capture relevant metadata to provide full context for every post, comment, and Reel.
- Compliance-ready archive: Maintain secure, searchable records to support audits, investigations, and regulatory requirements.
- Instagram Professional posts, including images, videos, and carousel posts
- Collaborative posts created by your corporate account
- Profile updates
- Historical Instagram data
- Comments on posts
- Dark posts and unpublished posts
- Instagram Reels
- Music included on reels
- Centralized archive: Unify Instagram data with email, voice, video, chat, social media, instant messaging, and other communications in a single archive.
- Context for every interaction: Review communications with intelligent threading based on date range and user ID.
- Structured data: Gain enriched, searchable records for more accurate supervision, communications monitoring, and investigations.
- Accelerated eDiscovery: Streamline eDiscovery and early case assessment with AI classification, case management, timelines, and data visualizations.
- Tamper-proof retention: Preserve records with automated audit trails of all actions and optional WORM-compliant storage.
- Your assigned Global Relay administrator will first authorize Global Relay to securely connect to your Instagram business account.
- Once connected, your administrator will configure your archive settings and retention policies to align with your organization’s compliance and governance requirements.
- Now you’re all set for Global Relay to automatically capture, archive, and supervise your Instagram communications.
