Communications intelligence
Secure, structured data management solutions to deliver insight and decision-making for the world’s largest and most regulated organizations
Data is the DNA of your business
Global Relay creates the foundation for trusted structured data that business leaders need to make faster decisions and gain operational value.
The data journey
From data capture to a structured, governed, defensible record, Global Relay delivers a continuous system that enables analytics, automation, and responsible AI use across the enterprise.
Capture
More than 60 dedicated connectors ingest communications data in real time. Email, voice, text, and instant messaging are captured in native fidelity and standardized into one common structure. The data is normalized across every type so it’s ready for further processing.
Enrich
Inline AI models enrich every message as it’s archived — classification, PII/PHI detection, translation, OCR, and signature detection in a single processing layer. Each record is validated against one schema, so search, policy, e-discovery, and surveillance review all run on consistent, structured data.
Activate
Agentic AI turns communications data—live and historical—into intelligence and action. MCP connectors extend agents into the systems where work happens, transforming a governed archive from a system of record into a system that can answer questions and take action. This uniquely powers businesses to draw on the full history of communications data to uncover risk, reveal relationships, and deliver deeper insights.
Global Relay’s AI
Unlock deeper insights and enhance productivity in a secure and controlled environment. Designed to support oversight requirements while supporting modern data and AI architectures.
Why customers worldwide trust us
Global Relay named a Leader in the Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving Solutions
Expertise in highly regulated industries
Robust digital communications governance and archiving solutions to meet the unique needs and challenges of your industry
Why choose Global Relay
Data quality at scale
Constant Integrity Check verifies every message continuously, keeping your data secure, available, and complete.
Built for strict standards
Controls, retention, and oversight are embedded into the architecture, not added later.
AI-ready by design
Structured, governed data enables optimal AI outcomes across the enterprise.
Private and secure
Security controls protect data throughout its lifecycle through role-based access and continuous monitoring.
Enterprise-grade reliability
Proven performance and availability across global, mission-critical environments.
Proactive governance
A stable platform built to support evolving regulatory, operational, and technology needs.
Your single vendor
Gain efficiencies and cut costs with a single, integrated platform. Learn more about our products.
App
Compliant messaging on any channel
Connectors
Every communication captured compliantly
Archive
Enrich, store, manage, and analyze your data
Surveillance
Monitor at-risk communications
eDiscovery
Find and retrieve critical data insights
World-class customer support
Global presence, 24/7/365 support
Dedicated professionals answer every call and email, day or night.
In-house expertise, one dedicated contact
Support that starts with a person, not a ticket queue.
Intelligence for regulated industries
Get regulatory insight, analysis, and practical guidance with a 28-day Premium free trial
Events
Connect with us at our upcoming events, product spotlights, industry trade shows, and forums to hear from industry thought leaders.
Resources
Make confident compliance decisions with practical insights on regulatory change, emerging risks, and industry trends.
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FAQs
What is Global Relay?
Global Relay is the Al-native compliance platform for regulated communications. It captures, archives, supervises, and discovers business communications across voice, mobile, chat, email, and Al channels — trusted by the world’s most regulated industries.
Is Global Relay a Gartner® Magic Quadrant'™ Leader?
Yes. Global Relay is a Leader in the 2025 Gartner® Magic Quadrant’” for Digital Communications Governance and Archiving Solutions – recognized for the fifth consecutive year. Global Relay has been positioned for both Completeness of Vision and Ability to Execute.
Does Global Relay capture WhatsApp, SMS, and other off-channel communications?
Yes. Global Relay captures WhatsApp, SMS, iMessage, Signal, WeChat, Telegram, LINE, and 100+ additional channels for SEC, FINRA, MiFID II, and FCA-regulated firms. Communications are captured at source with tamper-evident retention to meet SEC 17a-4 and MiFID II recordkeeping rules.
Is Global Relay SOC 2 and ISO 27001 certified?
Yes. Global Relay holds SOC 2 Type Il and ISO 27001 certifications, and supports SEC 17a-4, FINRA 4511, MiFID II, GDPR, UK GDPR, HIPAA, and FedRAMP-ready environments. All data is hosted in Global Relay’s private cloud with region-locked residency options.
How does Global Relay Al work — and is it audit-ready?
Global Relay Al delivers real-time transcription, translation, sentiment analysis, and risk classification across 50+ languages.
Every model output is explainable, policy-controlled, region-locked, and auditable — engineered for regulated use cases. The platform is certified to ISO 27001 and SOC 2 Type II.