Security
Security
Our record speaks for itself
Millions of messages. Over 25 years of operations. We’ve never lost a single one.
Protecting your data is our business
We take nothing more seriously than the security of your data.
Security, privacy, and confidentiality are fundamental drivers behind Global Relay’s services.
A selection of SOC-audited data center facilities, a high performance system infrastructure, 24/7 monitoring, highly redundant systems, military-grade encryption defense, in-depth strategies, and experienced, well-trained employees.
A 360 security approach
Granular access rights, and configurable user roles, tightly control access to archived data and application functionality.
Biometric controls provide additional security for access to sensitive areas of our private data center.
Archived data is dual encrypted at rest, with military-grade algorithms. Data preserved in a tamperproof, non-rewritable, non-erasable format.
Operational Security
Centralized security information and event management system (SIEM), collects and correlates logs in real time.
Targeted attack detection, and denial of service protections, keep data safe and available. 24 hourly scans and pre-release code reviews pre-empt threats.
Annual penetration testing by a third party auditor provides independent analysis of attack vectors and security vulnerabilities.
Highly secure, resilient, and scalable IT infrastructure in two mirrored data centers supports failover in the event of a disaster.
Network Security
Our rigorous approach protects the accessibility, integrity, and confidentiality of your data.
Host and network-based intrusion, detection, and prevention systems protect systems and services from attacks.
Legal Protections
Customer data is kept confidential in accordance with our Master Terms of Service and data protection laws. We own and operate all hardware and equipment used to provide services.
Global Relay Trust Portal
Gain access to the security, due diligence, and vendor management documentation you need in the Global Relay Trust Portal.
This dedicated resource area helps your organization stay on top of your due diligence obligations with reports, business continuity plans, FAQs, and more.
Warren Roy, CEO & Founder Global Relay
Follow-the-sun support for true global customer service.
You’ll never get a voicemail.
Top marks in peer reviews for our unrivalled customer service.