Investment Advisors

INVESTMENT ADVISORS

Capture every interaction.

Strengthen your internal controls and risk resilience, with complementary data solutions that adapt to regulatory change.

Empower collaboration

Adaptive compliance solutions for a changing world.

Rising digital and mobile communication presents specific challenges for Investment Advisors. Many supervision policies don’t permit client texting, as well as putting relationships and momentum at risk. We work with advisors to integrate mobile-ready solutions; that empower teams and keep you compliant.

One platform. A complete approach

Global Relay Archive provides a total recordkeeping, supervision, and audit solution for RIAs subject to SEC and state requirements.

Automatically capture communications data across email, Bloomberg®, Refinitiv, mobile message, social media, and more.

  • Preserve and index original metadata for each data type.
  • Retain data for the required 5-year SEC term (or as defined by your internal policies).
  • Store tamperproof copies of each archived communication.
  • Replicate data between two mirrored, SOC-audited data centers, in near real time.
  • Full-text index and serialize each archived communication.
  • Search for and retrieve any archived communication in seconds.
  • Log all actions on each archived communication, in unalterable audit trails.
  • Migrate your legacy data with a clean and defensible chain of custody.
  • Extend retention terms for legal holds and SEC investigations.

Proactively manage oversight obligations, while ensuring transparency and policy understanding, across the organization.

  • Scan and monitor email, instant messaging, Bloomberg®, Refinitiv, mobile messaging, social media, and more.
  • Automatically flag communications, based on flexible rules that identify prohibited content.
  • Conduct advanced analysis with Boolean logic, criteria lists, proximities, and more.
  • Randomly sample data by percentage, or number of communications.
  • View highlighted keyword matches for quick review.
  • Conduct full review of communications and attachments, or bulk review of headers only.
  • Approve, reject, or escalate flagged communications with action icons and notes.
  • Build a multi-tiered review structure for escalation, to senior compliance staff.
  • Create wizard commands to perform multiple actions with a single click.
  • Filter review queues by policy type, status, date, and other criteria, using a Compliance Dashboard and advanced search controls.
  • Enforce granular access rights for authorized reviewers.
  • Document activity in unalterable audit trails, with detailed histories of reviews and related actions taken.
  • Create and modify supervision policies and workflows, with an intuitive interface and tools.
  • Monitor activity with detailed ad hoc and scheduled reports.

Respond to regulators with speed and certainty, helping portray the right image for your team.

  • Search for and retrieve any archived communication in seconds.
  • Produce data online for regulators, external legal counsel, and other third parties.
  • View statistics and reporting on compliance reviews and related actions taken.
  • Extend retention terms for legal holds and anticipated investigations.
  • Leverage our in-house legal, audit and eDiscovery teams to assist with audits, subpoenas, and other investigations.
  • Use case management tools to identify, organize, and review data.

Stay on top of employee communications.

Holistic Surveillance

Highly secure data science workspace, in which a data scientist can log into, build, and deploy AI solutions.

Policies

User interface or escalation workflow. Highly accurate polices leverage the data classifications and AI models to intelligently flag high risk communications.

Review Tools

Efficient tools for easy access, allowing you to review queues that provide for fast and efficient message review. Advanced workflows help to manage and track issues, through the entire supervision lifecycle.

Dashboards

Real-time visualizations of the review workflow, policy hit rates, and frequent offenders.

Support 24 hours a day, all year round.

“Superior customer service is a must nowadays and Global Relay ranks among the best.”
VP, Compliance Officer

Finance Industry, Gartner Peer Insights 2019

24/7/365 Support

Follow-the-sun support for true global customer service.

Phone, email, and message

You’ll never get a voicemail.

5 Star Reviews

Top marks in peer reviews for our unrivalled customer service.