Customer support
Customer support
How can we help?
Find the right support team, check system status, or get service information.
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Which team should I contact?
Choose the team that best matches your request.
| Team | Contact for | |
|---|---|---|
| Technical support | Service configurations; data connections; user management; troubleshooting | support@globalrelay.net |
| Training | How-to questions; scheduled training; policy configurations; personalized workflows | training@globalrelay.net |
| Professional services | Discovery as a service; audits; data extractions; legacy data imports; message retention; legal holds | dataservices@globalrelay.net |
| Account management | Account questions; account inquiries; change orders; billing inquiries; product feedback | customersuccess@globalrelay.net |
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Support beyond troubleshooting
Global Relay’s team of dedicated professionals are on hand 24/7 to deliver expert advice and support, for everything from eDiscovery and audit, to data migrations