Global Relay Support
Our team of well-trained technical support professionals will gladly help if you require technical assistance.
Business Hours 9am to 5pm (Local Times) Monday to Friday, five
days per week (North America is based on each
North American time zone; Europe is based on
GMT; Asia is based on SGT).
- Emergency Support 24 x 7
- North America (Toll Free)866.484.6630
Ticketing Response firstname.lastname@example.org
Email technical support response & status system
Note, Administrator support is free. Phone support to other users is governed by your services agreement.
Support for Hosted Services
Fully-managed message archiving, monitoring and eDiscovery solution
- Secure email system with simultaneous POP, IMAP & Webmail
- Front-end virus scanning, spam filtering & storage buffer
- Secondary, continuous 30 day Webmail system for complete email continuity
Secure, closed-network Jabber messaging system
Hosted Gateway filter, capture & archive of public IM (AOL, MSN, Yahoo & GoogleTalk)
Migrates, imports and consolidates historical messages from PST, MDIR & MBox files, backup tapes etc. to Global Relay Archive