My Archive
One inbox for every message
Bring all your communications into one searchable inbox, so you can quickly find what you need, uncover business insights, and cut hours of wasted time.
Built for business efficiency
Access critical information in seconds, including documents, legal contracts, and interactions with customers and colleagues.
My Archive delivers valuable insights into your business relationships, empowering you to make informed decisions in the moments that matter.
Lead with insight and intelligence
Access all your aggregated message channels, including email, chat, WhatsApp, text, voice, and social media in one centralized location.
Search for and return messages in seconds using the leading-edge technology of Global Relay Archive.
Streamline searches and reduce both typing and errors by using gestures.
Find attachments and immediately share them with your customers or colleagues.
Access and manage multiple mailboxes and create relevance-based workspaces to streamline your inbox and prioritize relevant messages.
Save your most common and complex searches to rerun them at a moment’s notice to locate relevant content.
AI-enabled productivity
Summarize conversations, extract key topics, and uncover valuable information across communications, without having to review every message yourself. Our AI engine, powered by Large Language Models (LLMs) and securely hosted in the Global Relay private cloud, empowers you to work faster and make smarter decisions while keeping your data protected.
Ensure Operational Resiliency
Maintain uninterrupted access to your communications so your business can continue operating smoothly, even during unexpected disruptions. My Archive enables organizations to meet regulatory requirements and demonstrate compliance with the EU's Digital Operational Resilience Act (DORA) and the Canadian OSFI Operational Risk Management and Resilience Guidelines, by ensuring the integrity and availability of your communication systems.
Discover how My Archive works
Every feature is crafted for simplicity and speed, so you can unlock insights and maximize value from your data.
Retrieve all messages in a conversation thread in seconds with a single click.
Monitor who joined or left a conversation to detect unauthorized participants.
Configure searches to find emails sent on behalf of others or auto-forwarded.
Use Boolean operators to craft complex searches that deliver precise results.
Access header metadata to understand message context and identify participants.
Select how much of a message displays to see the information that matters to you.
Frequently asked questions
What data can I access in My Archive?
You can access all of the archived messages of any data type that you have sent or received.
Does Global Relay train its LLM models?
Yes, we host and train the LLM models used for features such as topic extraction and summarization.
Customer data is never used without permission to train any LLM model.
Does Global Relay host NVIDIA hardware in-house?
Yes, we host all AI infrastructure, including NVDIA hardware, within our owned and managed data center.
How does My Archive support Operational Resilience?
Operational Resilience means keeping your business running smoothly during unexpected disruptions.
My Archive ensures uninterrupted access to archived emails as well as chat, WhatsApp, text, voice, and social media messages, even when your primary provider is down.
That way, you can stay connected with colleagues and customers and always be prepared for your next meeting.
How do I get my organization using My Archive?
My Archive is accessible via Global Relay App, which is available on mobile devices.
You can onboard and activate users with granular control over which features they can access.
Contact the Global Relay Sales team to explore how My Archive can unlock new levels of data intelligence and productivity for your business.