Category: Global Relay API

Voice Archiving API

Global Relay Voice Archiving API,  securely capture and transcribe (optional) your voice call recording data in to the Global Relay Archive. Regardless of the platform or the complexity of your data, our flexible solution can help you capture, archive and transcribe any voice-based activity data, ensuring your unique compliance and business requirements are always met.

Key Differentiators

  • Flexible design ensuring comprehensive support for all the platforms you use which generate voice-based data.
  • Send data with confidence from any platform, knowing all your data is capture in the Global Relay Archive.
  • Full end-to-end encryption and built-in data validation with industry-standard OAuth 2.0, ensuring your data is secure and accurate.
  • Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
  • Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
  • Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
  • Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
  • Review voice call recordings in context with intelligent threading of messages.
  • Securely share data and ideas with built-in collaboration tools.
  • Embed Global Relay transcription into the EML body to save time and greater focus on discovery results
    • Work with structured, enriched, custom headers and easily readable data to get complete and accurate discovery results.


  • Voice call recordings (1 to 1, 1 to Many, Many to Many)
  • Call Overview of all participants on the call
  • Conference calls
  • One-to-one calls
  • Group calls
  • Core metadata
  • Call duration
  • Call direction
  • Internal/External participant

Other connectors in this category:

Capture Your Voice Archiving API Data