Microsoft Teams Compliance Recording

Key Differentiators

What is Global Relay Connector for Microsoft Teams Compliance Recording?

Regulatory bodies such as the SEC, CFTC, FCA, and ESMA mandate that firms capture and monitor voice and digital communications ─ and increasingly video communications ─ to ensure compliance with industry regulations. Global Relay Connector for Microsoft Teams Compliance Recording enables organizations to effortlessly maintain compliance with 2N resiliency, ensuring calls and meetings for regulated users do not occur without recordings. In addition, an automated recording capability which requires no initiation from the user.

What are the key benefits of Global Relay Connector for Microsoft Teams Compliance Recording?

• A single, unified platform: Simplify compliance by integrating seamlessly with Microsoft Teams to securely capture, transcribe, and archive voice and video data in one platform.
• AI-driven risk detection: Utilize Global Relay inline transcription powered by AI to capture and transcribe voice and video data without third-party services. The system flags high-risk keywords in real time, enabling businesses to prioritize critical conversations.
• Total control over voice surveillance and compliance: Get control over Microsoft Teams communications with advanced search capabilities for surveillance, eDiscovery, and compliance while securely archiving interactions for operational and regulatory efficiency.
• Security you can trust, compliance you can rely on: Ensure end-to-end encryption of voice and video communications, both at rest and in transit, and retain them securely in accordance with regulatory standards (SEC, CFTC, ESMA, FCA). Provide compliant, secure access for audits and risk assessments, aligned with ISO 27001 standards.

Key features of Global Relay Connector for Microsoft Teams Compliance Recording

• Designed for “compliance recording”:
  – The solution is designed to only allow the monitored user to participate in the meeting or call if recording is available, thus ensuring that calls/meetings can only happen compliantly (i.e. with recording).
  – 2N resiliency options to further ensure recording will be available so that in the unlikely event the primary recording service is not available, a secondary recorder will continue service to ensure compliance
  – Recording is fully automated and occurs in the background, so recording controls are not required of the user. Participants are prompted about the recording being enabled with an onscreen notification.
• Selective recording & archiving: Enables organizations to choose which users’ interactions they want monitored and archived. Selective archiving of users not only reduces noise in the archive, but also ensures that the conversations captured are those most relevant to your business creating a more structured and complete dataset aligned to compliance requirements and optimized for AI-driven insights.
• Multilingual transcription: Global Relay Transcription enables transcription of captured audio data from 57 languages into their original language or directly into English with high accuracy using a best-in-class Large Language Model.
• High-speed, accurate transcription: Global Relay Transcription enables seven-times-faster transcription speeds and superior accuracy compared to competitive models.
• Speaker separation: Easily review conversations with advanced speaker separation technology.
• Rapid Data Retrieval: Access structured data quickly for efficient retrieval and reporting, with full support for voice capture in Microsoft Teams.