Category: Mobile & text, Coming soon

Apple Messages

As the availability of non-traditional channels continues to rise, especially within financial services, employees are using different methods to communicate with customers and team members.

The proliferation of emerging communication channels is a growing area of risk, with many firms opting for channel bans or issuing corporate devices in a bid to prevent off-channel communications.

Global Relay provides an easy-to-integrate solution to help you capture, archive, and structure your Apple Messages (SMS & iMessage) across your Apple ecosystem, enabling you to be fully compliant with your multi-jurisdictional regulatory requirements.

Key Differentiators

Easy access in three simple steps: The Global Relay Connector for Apple Messages (SMS & iMessage) integrates seamlessly, requiring only three 3 simple steps from the end user to authorize its capture.

No app required, so you can maintain your existing business workflows and connect to communicate with customers on the apps channels they use.

Global and carrier agnostic solution: The Global Relay Connector for Apple® Messages (Text & iMessage®) captures communication data directly from the end user’s corporate Apple® account, independent of your organization’s carrier of choice.

Works in every country across all telcos. Whether you are on holiday or travelling for business, it just works.

Text & iMessage® compliant: Your entire corporate Apple® ecosystem is synced to Global Relay’s trusted technology, empowering your teams to communicate in a compliant way. Maintain complete and accurate record-keeping of all SMS, MMS and iMessages® across all Apple® devices, giving you the security and reassurance your business needs.

Gain full control and visibility: Our Apple® Messages (Text & iMessage®) connector captures, reconciles, and structures the data, preserving its original format to ensure quality, accuracy and completeness, with delivery to our archive or yours. Our integrated compliance technology stack enables you to meets core, multi-jurisdictional regulatory requirements (SEC, FINRA, FCA, etc.)

Our Apple® Messages connector captures, reconciles, and structures the data, preserving its original format to ensure quality, accuracy and completeness, we capture:

  • All SMS, MMS and iMessages® across all Apple® devices, the entire corporate Apple® ecosystem is synced to Global Relay’s trusted technology
  • All communication data is captured directly from the end user’s corporate Apple® account

Easy access in three 3 simple steps:

Step 1: Click the authorization link sent by Global Relay to your corporate Apple ID.

Step 2: Enter the password associated to your corporate Apple ID account.

Step 3: Input the 2-factor authentication code to verify your corporate Apple ID.

Other connectors in this category:

Capture Your Apple Messages Data