Operational resilience
Operational resilience
When your email vendor goes dark, will your disaster recovery plan work?
The Global Relay App “is always on” and up to date with all your email, calendar events and messages
Send and receive email and access all communications data, even during an outage.
Find anything in 2 seconds with simple gestures. Leverage our AI Assistant and maintain operational efficiency. All on a secure, reliable and compliant platform.
Hub
Real-time email, calls, and chat with unlimited mailbox storage. A single pane of glass for your communications.
Calendar
Access all calendar events, attachments, and content. Respond to requests, view attendee lists and access meeting links.
Contact
Access your contacts and corporate directory. Multi-task while on a call with your client — all comms in one location.
Call
Compliant voice with call recording. Logs for calls made, received, and missed.
Chat
Enterprise chat, text, and WhatsAppat your fingertips.
Find
Send and receive email and calendar events. Access shared mailboxes and other message types. Share files, attachments and images across email and chat.
AI Assistant
Access all email and messaging — it’s a frontier LLM, grounded on your data, eliminating hallucinations. Connect to the web, your CRM, or any MCP-enabled channel. Designed for the enterprise — it’s secure and compliant.
About the Gartner® Magic Quadrant™ for DCGA
Heads of I&O should use this research to identify vendors that can best support their communications governance and compliance risk strategy.
Contact the Global Relay Sales team to learn more about our end-to-end solutions for compliant communications.
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Frequently asked questions
What is Global Relay's operational resilience solution?
Global Relay’s operational resilience is delivered through the Global Relay App and helps regulated organisations maintain secure, compliant communications during disruptions, ensuring business continuity without compromising regulatory oversight. It provides an alternative communications environment during primary email or messaging outages, enabling employees to continue business-critical conversations while maintaining compliant capture and archiving.
How is Global Relay App different from any other tools?
Global Relay App combines business continuity and compliant communications in one secure solution. Teams can seamlessly message and call colleagues, customers, and suppliers while ensuring every conversation is securely captured, archived, and compliant—even during disruptions.
Where is my compliance data hosted?
Your compliance data is hosted exclusively in Global Relay’s proprietary private green data centers. It is never shared with third-party public clouds, which gives you end-to-end control over where your records are stored.