End-to-end compliance solutions for total efficiency
25 years of compliant business communications
Global Relay delivers the highest standards of cloud electronic communications archiving, messaging, supervision, and eDiscovery solutions for the global financial sector and other highly-regulated industries.
Founded in 1999, we now employ over 1,500 staff members across the globe, delivering compliance services and solutions to over 20,000 customers in 90 countries, including 22 of the top 25 banks.
An innovation-first design approach
App
Compliant messaging, on any channel
Connectors
Any data type, whenever you need it
Archive
Fully compliant,
scalable cloud archive
Surveillance
Proactive supervision and risk management
We grew up with the financial industry and have diligently watched as regulation has continued to evolve. Since 1999, we’ve developed our technology with our brand-defining “build, not acquire” philosophy, providing all the tools needed for our clients to stay ahead of changing regulations and keep compliant with their business communications.
Global Relay combines 25 years of communications archiving and supervision experience with cutting-edge technologies – including AI and machine learning, dynamic data visualizations, a suite of integrated data connectors, and our very own Global Relay App.
24/7 world class customer support
We’re known for our exceptional customer support and our commitment to providing a white-glove, global, and truly round-the-clock support experience.
In an era of bots and automated operators, we’ve made sure to keep a personal touch. Our Customer Support line is always answered by a person, 24/7, 365 days a year – and typically within seconds. Global Relay receptionists match you with a relevant, skilled Resource Manager, who’ll happily address your concerns. Even if you call us in the middle of the night, trained staff will be available to help you.
Industry expertise and thought leadership
Global Relay Data Insights: Communication Capture Trends in 2024/25
Global Relay analyzes the data of over 12,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data, and what the future may hold for compliant communications.
Global Relay Industry Insights: Compliant Communications 2024
Global Relay has compiled and analyzed industry responses to regulatory action to lift the lid on how compliance, risk, and surveillance executives are managing business communication, and their attitudes to emerging risk, from AI to social media.
The story so far
Warren Roy and Duff Reid found Global Relay, an email storage company for document management purposes
Global Relay Communications Inc. is federally incorporated under the CBCA
Eric Parusel joins to design the “Record Keeper” storage systems and VPN backup
The “Compliance Reviewer” monitoring tools are released to address the SEC & FINRA supervision rules
Connector for Bloomberg release
Profitability hits “break even”
The Message Converter for Bloomberg and Continuity Services are released
500 archiving customers are added in one year
Global Relay named ‘Strong Performer’ in Hosted Email Archiving
Global Relay releases the Message Converter for BlackBerry
Global Relay reaches 50 employees
Reached 12,000 customers, including 22 of the top 25 global banks
Reached milestone of 100 employees
First year of Global Relay Gastown Grand Prix
Mobile first release: Global Relay iOS Search App
Mobile first release: Global Relay iOS Message (Unified Communications) App
Green Data Center Opens
Reached milestone of 300 employees
New archive version released which established end user and eDiscovery solutions on a large scale
Live on 2 new US data centers
Global Relay Message released commercially: built for business and designed for compliance
US$135mn Senior Secured Credit Facilities
Kelowna office opens
Named to Platinum Club Deloitte Canada’s Best Managed Companies
Reuters partnership expands under Refinitiv name to include trade data
Open Connector framework released
Meta partnership for WhatsApp Compliance
Reached milestone of 1,000 employees
Launch of the New York Office
New York Briefing Center is launched
Global Relay 25th anniversary
Reached milestone of 1,500 employees
Legacy archive for email archiving released
Shannon Rogers joins as in-house legal counsel; Global Relay turns into a compliance archiving provider
First marquee customers: GE (financial arm) & Chicago Stock Exchange
Expansion into banking
Exclusive Compliance Archiving Partnership
Global Relay engages its 1000th archiving customer
Global Relay reaches 30 employees
Global Relay 10th anniversary
Global Expansion: Global Relay opens offices in New York, London, and Singapore
Mobile first release: Global Relay BlackBerry Search App
First ever exclusive message archiving vendor for FINRA’s Compliance Resource Provider Program (CRP)
Global Relay’s next generation archive is launched
SocieteGenerale signed a global contract
Global Relay releases Mobile Device Management for Compliance
New Offices Halifax, Nova Scotia and Raleigh, North Carolina
Japanese, Singapore & HK regulator approved
Chicago Briefing Center is launched
Global Relay revolutionizes role-based access controls in Global Relay Archive with Functions, private workspaces for internal and external teams
Opening of London EBC
ISO 27001 Certification Achieved: Global Relay is committed to best practices in information security management system (ISMS)
AI available to all customers
Global Relay expands marketing efforts to government, energy, healthcare, insurance, and corporates verticals
Global Relay introduces Global Relay Extractor for SourceOne (SOX)
Global Relay launches Global Relay Intelligence & Practice (GRIP)
Robinhood archives 1 billion+ messages a month
$1 billion in cumulative revenue
