Category: Mobile & text, Global Relay App

Global Relay WhatsApp for Business

Embrace WhatsApp collaboration, while meeting recordkeeping and regulatory oversight. Due to the complexity of capturing WhatsApp, many firms restrict its use rather than risk illegitimate deployment. In order to ensure our customers receive the highest level of security and compliance, Global Relay enables employees to chat with their business communities on WhatsApp while securely capturing a record of these conversations.

Key Differentiators

  • Review conversations with context through intelligent group threading of WhatsApp chat messages.
  • All WhatsApp communications are captured in near real-time, ensuring that everything is accounted for, even if users delete messages after they’ve been sent.
  • Direct source capture for all WhatsApp chats, messages, and calls; including text, multimedia, deleted messages, and other attachments.
  • Deploy granular policies and sentiment analysis for enhanced WhatsApp supervision.

Empower your organization by delivering WhatsApp data to Global Relay Archive:

  • Reconcile and unify your WhatsApp data with all of your other electronic communications, voice, video, chat, social media, trade data, and files.
  • Preserve tamperproof records, including automated audit trails of all actions, with optional WORM-compliant storage.
  • Get a full picture of who said what, when, and to whom.
  • Enrich your data with dynamic AI models and participant-based classification.
  • Manage the data lifecycle with flexible retention terms, data residency options, and defensible deletion policies.
  • Apply dynamic, automated legal holds.
  • Perform advanced search and retrieval across all data in seconds.
  • Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
  • Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
  • Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
  • Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
  • Review conversations in context with intelligent threading of messages.
  • Securely share data and ideas with built-in collaboration tools.
  • Work with structured, enriched, and easily readable data to get complete and accurate discovery results.
  • Chats
  • Images
  • Attachments
  • Videos
  • Audio clips
  • A WhatsApp account
  • Authorise Global Relay for archiving

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Capture Your Global Relay WhatsApp for Business Data