Key Differentiators
- Capture Chatter activity and have the conversations threaded for easy review.
- Easy setup through Salesforce App Exchange (apex)
- Selective user Archiving enabled.
Empower your organization by delivering Salesforce Chatter data to Global Relay Archive:
- Reconcile and unify your Salesforce Chatter data with all of your other electronic communications, voice, video, chat, social media, trade data, and files.
- Preserve tamperproof records, including automated audit trails of all actions, with optional WORM-compliant storage.
- Get a full picture of who said what, when, and to whom.
- Enrich your data with dynamic AI models and participant-based classification.
- Manage the data lifecycle with flexible retention terms, data residency options, and defensible deletion policies.
- Apply dynamic, automated legal holds.
- Perform advanced search and retrieval across all data in seconds.
- Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
- Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
- Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
- Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
- Review conversations in context with intelligent threading of messages.
- Securely share data and ideas with built-in collaboration tools.
- Work with structured, enriched, and easily readable data to get complete and accurate discovery results.
- Posts – including edits and deletions
- Comments – including edits and deletions
- Files and link attachments – including edits and deletions
- Polls
- Questions – including edits and deletions
- Group contents
- News feeds
- Announcements – including edits and deletions
- Need to be on Salesforce Enterprise edition.
- Chatter enabled for all users.
- Salesforce admin to Install and configure Global Relay Archive for Chatter.
