Key Differentiators
What is Global Relay Connector for Financial Compliance Voice?
Regulatory bodies such as the SEC, CFTC, FCA, and ESMA require firms to capture and monitor voice, video, and digital communications to ensure recordkeeping compliance. Global Relay introduces a natively built connector to capture this data from specific third-party voice capture systems. The Global Relay Connector for Financial Compliance Voice enables the secure transfer of voice recordings, video, and screenshare data with your voice capture platforms to satisfy regulatory requirements, ensure compliance with industry regulations, reduce legal risks, and streamline eDiscovery workflows.
What are the key benefits of Global Relay Connector for Financial Compliance Voice?
- A single, unified platform: One connector to capture communications data from multiple leading communications solutions, in a standardized format. Secure capture, archiving, transcribing, and monitoring through one vendor.
- AI-driven risk detection: Capture and transcribe voice data directly using inline transcription, without third-party services. Leverage AI to flag high-risk keywords, prioritize critical conversations, and gain a unified view of all communications.
- Total control over voice surveillance and compliance: Gain full control over all voice data from multiple communications solutions available on voice capture platforms with the Global Relay Connector for Financial Compliance Voice. The captured data is available in a standardized format within Global Relay Archive, enabling advanced search, surveillance, and eDiscovery for an enhanced compliance review experience.
- Security you can trust, compliance you can rely on: Ensure end-to-end encryption and secure retention of your voice and digital communications, meeting regulatory requirements (SEC, CFTC, ESMA, FCA) and enabling secure, compliant access for audits and risk assessments – all while maintaining full visibility.
Key features of Global Relay Connector for Financial Compliance Voice
Multilingual transcription: Captured audio can be transcribed into 57 languages with precision using a best-in-class Large Language Model.
- High-speed, accurate transcription: Achieve 7x faster transcription speeds and superior accuracy compared to competitor models.
- Speaker separation: Easily review conversations with speaker separation technology.
- Single solution: Global Relay offers a single-vendor solution for eDiscovery, surveillance, reporting, and auditing, with secure capture and archive (ISO 27001 compliant).
- Rapid data retrieval: Our connector structures all captured data for fast, effective retrieval, with video capture support for this leading voice capture platform.
- One integrated platform: Our proprietary solution is built for security, scalability, and resilience. There are no dependencies on third-party technologies.
- Scalable: Our infrastructure holds petabytes of data for some of the largest financial institutions.
- Data integrity checks: Constant integrity checks in place with a fully resilient archive to ensure complete data set is being reviewed for reportable events.
- AI driven to reduce false positives: Auditable AI within an intuitive platform to create customized AI models with transparent, accurate results.
- Best-in-class support: 24/7/365 support through phone, email, and web.
- Audio & video metadata
- Audio & video recording files
- Screenshare content
- Your assigned Global Relay Connector for Financial Compliance Voice administrator will first authorize Global Relay to securely connect with your Financial Compliance Voice account.
- Once connected, your administrator can customize the archiving settings and policies according to your organization’s compliance requirements and data retention policies.
- Global Relay will then begin to automatically capture, archive, and supervise your communications data from this voice capture platform in real time, ensuring continuous compliance.