Category: Voice & video

Cisco Jabber

Global Relay Archive brings compliance and control to your CUPS platform by automatically capturing IM, group chat, and managed file transfers, from Cisco Jabber clients.

Key Differentiators

  • Capture group and individual chat, and shared files.
  • Enriched conversation view with conversation length, participants table and color-coded messages relating to each participant.
  • Review conversations with context, through intelligent group threading.

Empower your organization by delivering Cisco Jabber data to Global Relay Archive:

  • Reconcile and unify your Cisco Jabber data with all of your other electronic communications, voice, video, chat, social media, trade data, and files.
  • Preserve tamperproof records, including automated audit trails of all actions, with optional WORM-compliant storage.
  • Get a full picture of who said what, when, and to whom.
  • Enrich your data with dynamic AI models and participant-based classification.
  • Manage the data lifecycle with flexible retention terms, data residency options, and defensible deletion policies.
  • Apply dynamic, automated legal holds.
  • Perform advanced search and retrieval across all data in seconds.
  • Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
  • Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
  • Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
  • Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
  • Review conversations in context with intelligent threading of messages.
  • Securely share data and ideas with built-in collaboration tools.
  • Work with structured, enriched, and easily readable data to get complete and accurate discovery results.
  • IM/Group Chat/Persistent Chat
  • 1:1 Conversations (IM)
  • Multiparty Conversations (Group Chat and Persistent Chat)
  • Managed File Transfers up to 300MB (Cisco IM & Presence service v10.5.2 and higher)
  • Long Messages
  • History Messages
  • Join/Leave Events (Group Chat and Persistent Chat) when Persistent Chat is enabled
  • Persistent Chat
  • Admin Events
  • Multiple languages
  • Rich Message Content
  • Have Cisco IM & Presence service 10.5.2, 11.5, or 12.0 configured with its respective license
  • Setup users on Cisco Jabber
  • Configure Cisco IM and Presence Service by setting up Instant Message Archiving Settings, as well as enabling Persistent chat and archiving
  • Purge data on compliance database regularly for improved disk space and performance
  • Enable File Transfer
  • Install and configure Global Relay Archive for Cisco Jabber, on each cluster of Cisco Jabber

Other connectors in this category:

Capture Your Cisco Jabber Data