Global Relay App
Compliant communications in one app
Global Relay App gives teams secure messaging and calling with colleagues, customers, and suppliers that’s seamlessly captured and compliant.
Unify your business communications
Communicate on any device across text, voice, and instant messaging channels, including WhatsApp, while keeping business and personal conversations separate, so only what’s required to stay compliant is captured.
Available for iOS and Android devices, on desktops, and on the web, Global Relay App allows your teams to work compliantly from anywhere.
Voice calling
Use a separate virtual business phone number with customizable country and area codes. Make and receive calls via the in-app dialer or contact directory. Plus, benefit from built-in voicemail when you’re unavailable.
Text messaging
Send texts to individual and small-group contacts. SMS and MMS support allows you to share images, videos, and voice messages for richer communication.
Send and receive WhatsApp messages directly in Global Relay App using the official WhatsApp Cloud API. Eligible businesses can apply for a verified WhatsApp Business badge to help establish authenticity with customers.
Key capabilities
Combine communications, capture, and compliance tools in a single platform. With full visibility and control over every conversation, Global Relay App protects your business from regulatory fines and reputational harm.
Automatically capture and retain conversations across every communications channel.
Capture and compliance
Automatically capture and retain conversations across every communications channel.
Features
Archiving
Capture calls, messages, and chats to store in Global Relay’s cloud-based archive.
Voice recording
Record calls to retain full conversational context.
Transcription
Convert voice calls into accurate, searchable transcripts via Global Relay AI.
Disclaimers and controls
Easily configure disclaimers and manage opt-out requests.
Collaboration and productivity
Empower teams to work together efficiently across channels.
Features
Instant messaging
Collaborate in topic-based channels, direct messages, and group conversations.
File sharing
Securely share files with colleagues and external contacts.
Contact management
Manage business contacts in a dedicated directory.
Global Relay App for CarPlay
Safely make and receive calls while driving.
Administration and oversight
Maintain control and monitor activity across the app.
Features
Administration
Centrally manage users, permissions, and policies.
Reporting
Generate reports to monitor usage, activity, and costs.
Security and trust
With industry-leading security safeguards, we protect your data, conversations, and reputation. Global Relay App uses the official WhatsApp Cloud API and integrates with our private cloud infrastructure, which was specifically built for this purpose.
Your Single Vendor
Gain efficiencies and cut costs with a single, integrated platform. Learn more about our other products
Contact the Global Relay Sales team to learn more about our end-to-end solutions for compliant communications.